Rated 4.0 out of 5 by 44
Rated 2.0 out of 5.0 bad smell
It was not worth the money. The first room smelled like mole so we called the front desk and moved to another room and it was Ok.
December 28, 2013
Rated 4.0 out of 5.0 by CrowneKim Front of staff was impressive
The front of staff were very pleasant. One in particular made a great impression on me. Natalia was very nice and courteous my first stay and she also remembered me on my next visit.
December 23, 2013
Rated 2.0 out of 5.0 Run down
My room was pretty old and kind of gross. Rotting baseboards in bathroom, shower curtain that wouldn't close, very dark even w all lights on, coffe maker didn't work, old rug didn't want to walk in bare feet.
December 15, 2013
Rated 3.0 out of 5.0 by Winslow96 Great Staff, Not So Great Room
The staff was very professional and I'm sure they would have moved me if I had complained. I didn't. I don't like to switch rooms after a long day of work. The room was not so good. There were pieces of foil on the floor- like gum or pill packet backs - under the ottoman - easy to spot. The nightstand had clearly not been wiped down and was a mess. The chair sank to the floor when sat in so I felt like I was doing a Lilly Tomlin bit when I sat at the desk. The bed was comfortable but the walls in the "quiet zone" are very thin - probably because the building is older - I could forgive the thin walls but the room should have been cleaned more carefully.
December 3, 2013
Rated 5.0 out of 5.0 by Dano007 Definitely a Place To Stay
The Union City CROWNE PLAZA staff always makes me feel at home; there is no other East Bay area hotel at which I would rather stay!
November 18, 2013
Rated 5.0 out of 5.0 by Dano007 Awesome Staff!
The CROWNE PLAZA staff ALWAYS makes me feel like a VIP; the front desk staff is ALWAYS attentive! Natalia always makes me feel that I am the most important customer at the front desk - she epitomizes hotel staff standards!
November 11, 2013
Rated 4.0 out of 5.0 by math1957 Great Service
The desk staff and team were responsive to my needs as a business traveler and I set up my room as a temporary office with their help. They were attentive and responded quickly and affirmatively to my requests. Thanks Union City Crowne Plaza team!
October 28, 2013
Rated 4.0 out of 5.0 by Sleepyhollow Pillows
Little dark parking areas, not enough towels but overall good service. I don't like the prepaid stay ..charged to my Amex right away! Lol
October 13, 2013