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Rated 3.8 out of 5 by 79 reviewers.
Rated 3.0 out of 5.0 by Stayed for business I chose this hotel because I have stayed at others in the chain. The outside needs to be updated and the color is weird but the lobby is nice and the staff is friendly, my room looked old and there was a disinfectant smell in the hall. I must say, the bed was very comfortable and the bathroom was nice, the grounds could be better kept, a lot of dead plants around and the buffet breakfast was good but pricey. I might stay here again but not my first choice. August 25, 2014
Rated 2.0 out of 5.0 by Great staff, but needs updated My stay started off great. My flight was delayed and I checked in at 9:45pm. I didn't feel like running out for food so I took my chances with the hotel lounge. To my surprise I was able to place an order for food at 9:52 even though the kitchen was closing at 10:00 without any grief. The service and the food were excellent. Then I got to my room... I was greeted with a foul smell of what I suspect was a combination of cigarette smoke and/or mildew masked by cleaning products. It wasn't very pleasant but I didn't feel like complaining and having to switch rooms after just traveling 16 hours. Things didn't get much better. The room was outdated with the shower head being great for someone less than 5'7" (I'm 6'3") and the shower curtain not being wide enough to span the width of the shower. The bathroom light flickered and I couldn't get the exhaust fan to work, so I had to shave using the sliver of mirror that wasn't covered in fog after finishing my shower. The A/C unit made an awful sound when it first started up and the TV was housed in some massive cabinet from the 1980's that made it very difficult to watch tv from the desk. There was one convenient outlet in a light fixture at the desk, but all other receptacles were difficult to access when I wanted to plug in a second device. And for some reason my room didn't have a refrigerator but my colleague's did. So the refrigerator availability was inconsistent. I think with some updates the hotel has some potential because of the great staff and convenient location, but for now I'll go back to frequenting the hotel on the other side of the highway. August 25, 2014
Rated 4.0 out of 5.0 by Decent place with nominal rates Its is decent place with all amenities.the price was decent and well within my budget. August 23, 2014
Rated 4.0 out of 5.0 by Nice business hotel Nice business hotel with the lounge and restaurant. The seating around the pool is nice but they could use a few more tables and chairs in the garden area. Staff was very professional. August 19, 2014
Rated 3.0 out of 5.0 by rooms need updating broken fixtures, dated furnishings. one of the worst Crowne Plaza's I have stayed at. Not up to Crowne Plaza standards August 19, 2014
Rated 1.0 out of 5.0 by poor customer service, very disappointed The worst hotel experience to date, and I really used to like this hotel. August 18, 2014
Rated 5.0 out of 5.0 by Nice and clean The room was great and so was the customer service. August 14, 2014
Rated 1.0 out of 5.0 by LONG LOUD NIGHT We arrive at the hotel around 10 pm. When I checked in the person at the counter said "We are pretty busy to good luck finding a parking spot." Well while parking was not a problem to loud and rowdy guests near my room definitely made this an experience worst than the loudest night in Las Vegas. There was a tour bus parked in the lot and apparently the people in my floor (Next to my room ) wanted to party, yell, and argue all night. First there was the constant entering and exiting of their room slamming the doors, then the endless need for ice. Finally there was the shouting and extremely loud conversational at 1:30 in the morning. I tried to sleep, but finally called the front desk. They did send someone in who spoke to the noisy party but at around 2:30 it was all back 100%. I WILL NEVER STAY IN THIS HOTEL AGAIN. August 13, 2014
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