Crowne Plaza Silicon Valley N - Union City

Hotel Front Desk: 1-510-4892200

Hotel Fax: 1-510-4897642

Hotel Email: cpoaklandsouth@aol.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Oakland International Airport (OAK)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Located off Highway 880, 11 miles from Oakland, follow signs to 880 South Exit at Alvarado Niles Road. Make a left at the stoplight and turn right into the property.

San Francisco Int'l Airport (SFO)

- Distance from hotel: 23 MI/ 37.01 KM South East l

- From San Francisco Int'l Airport: Take 101 South to 92 East (San Mateo Bridge). Follow signs to 880 South. Exit at Alvarado-Niles Road. Make a left at the stoplight. Turn right into the property.

San Jose Int'l Airport (SJC)

- Distance from hotel: 18 MI/ 28.97 KM North l

- From San Jose Int'l Airport: Follow signs to 880 North. Exit at Alvarado-Niles Road. Make a right at the stoplight. Turn right into the property.

Train
BART Union City

- Distance from hotel: 2.5 MI/ 4.02 KM East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary outdoor parking for passenger vehicles. Parking available for larger vehicles.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 193 reviews
71%
Recommend This Property
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Ratings Breakdown

193reviews

  • 5 Stars
    71
  • 4 Stars
    50
  • 3 Stars
    27
  • 2 Stars
    25
  • 1 Stars
    20

Good staff service

By

April 27, 2015

club

The property is tired and dated. The rooms are very noisy from outside noise. The staff however were very helpful and did everything in their power to accommodate me.

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Tired rooms disappointed

By

April 24, 2015

club

My room was extremely "tired." Stains on the curtains and upholstery. Discoloration/mold in the bathroom. Chipped tiles. No functioning AC. Would not recommend.

Posted by HotelStaff
April 27, 2015
Dear 315er, Thank you for your review, your comments and feedback are very important to us. I'm sorry to hear about your less than satisfactory experience with us. I was hoping you could provide us with the room number you stayed in, as we take room inspections very serious and we are also in a process of renovation the rooms. Regardless of the renovation, we are still constantly checking and making sure the rooms that have not been updated yet are up to standard for every guests satisfaction. We hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. If you enounter to come to Union City again, please ask for me or any manager, we would like to personally assign you to our already renovated prototype show rooms for your next stay to experience what's to come next! Cristina Lin Asst. General Manager Crowne Silicon Valley North - Union City
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Old and outdated

By

April 23, 2015

platinumelite

This hotel is in need of a major upgrade, Should of known this by the price for the area. Disappointing because I love the IHG brand. Great location, ample parking, nice staff, just needs to be upgraded and remodeled. Need to add screens to the windows so you can air the room out. Upgrade the TV selection and quality.

Posted by HotelStaff
April 23, 2015
Dear cleanman7, Thank you for your recent review, your comments and feedback are very important to us and the information is shared with our entire team. I was sorry to hear about your less than satisfactory experience. These issues will be looked into to insure we do a better job moving forward. We are going through a major renovation and we hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. When you return to the Union City area, please feel free to reach out to me or any manager, we would like for you to experience our new prototype show room for you to have a feel of what's coming next, we are sure you will be impressed! Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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Noisy

By

April 22, 2015

club

Do not get a room near a door. People come through constantly and the door makes a loud banging noise. Bathroom was in slight disrepair. I had to fix some stuff to make it function properly.

Posted by HotelStaff
April 24, 2015
Dear ryan3332a, Thank you for your recent review, we are taking all your comments very serious and they are shared with our entire team to gather ideas and solutions to any type of problems we encounter. I'm truly sorry about the constant door banging noise and the bathroom issues you encountered. I wished you have contacted us in regards to your bathroom problem as we can always send our maintenance staff who we have always on duty to fix it instead of you having to fix it, also the noise issue, we can always send a staff over to your floor and control the noise issue. Our sincere apologies for this inconvenience, please keep in mind we do offer a QUIET ZONE floor where in the future you can request it at no additional charge and it will guarantee to be quiet during your entire stay. When you return to the Union City area, please feel free to reach out to me or any manager, we will like to make it up for you. We are going through a major renovation and we hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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