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Rated 4.2 out of 5 by 339 reviewers.
Rated 4.0 out of 5.0 by Great location We had a very good experience at this hotel. We would stay here in the future. October 2, 2015
Rated 5.0 out of 5.0 by Great Stay We had a great stay at Grand Haven-Spring Lake Holiday Inn. The rooms were spacious and very quiet. Room service was great and check out was very easy. Would definitely stay here again. October 1, 2015
Rated 5.0 out of 5.0 by Beautiful location and friendly staff with the exception of the spiders on our balcony and between the curtains September 29, 2015
Rated 2.0 out of 5.0 by the place is a dump! VERY VERY VERY over priced and dirty!! don't waste your time - find somewhere else to stay!! great location. nice river views. just very dated property with deceptive lobby and entrance (all looks great until you get to the rooms!!) staff all seemed very friendly and courteous. in room coffee - HORRIBLE!!!!!!!! September 29, 2015
Rated 5.0 out of 5.0 by Great service and location I thought the hotel staff were excellent and the rooms were clean, quiet and comfortable. Would recommend this hotel as well for the location and beautiful surroundings. September 18, 2015
Rated 2.0 out of 5.0 by Not Great Not impressed with the hotel in comparison with the cost of the stay. We were staying at the hotel with a wedding party. At brunch I asked a wait staff if she could bring me a juice, since all that was provided was lemonade and coffee. She appeared to be thrown off by this request and told me that this was not part of the package purchased by the wedding party. I asked again, stating that I would pay for it, but she just stood there appearing paralyzed. I just drank the lemonade.The brunch was terrible. The word brunch infers that it is a combination of breakfast and lunch. There were no lunch items on the menu. The highlight was an omelet bar and a waffle station. The room had no desk, no easily accessible outlets, and an air conditioning system that was on and off every 5 minutes. The remote did not work properly either. September 16, 2015
Rated 5.0 out of 5.0 by Excellent place to stay We had two rooms for our stay and both were excellent. Very comfortable mattress even though when there are two beds in a room they are double beds. Queen beds would have been better. One of our rooms had a roll in shower with a shower stool. The stool was not adjustable and very low. The room and bathroom were excellent besides that. Our son's room had a refrigerator but our room didn't. Pool area is extremely nice with an indoor and outdoor pool next to each other. Jacuzzi was excellent also. Jack's restaurant served very good food and the wait staff was very friendly. September 14, 2015
Rated 5.0 out of 5.0 by GREAT ACCOMODATIONS Excellent location, great staff, clean rooms, close to outdoor running trail, near the water. The lounge and restaurant staff are second to none! September 14, 2015
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