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Rated 4.0 out of 5 by 169 reviewers.
Rated 4.0 out of 5.0 by Service Service for breakfast was very slow. We waited an hour for our breakfast after ordering it. We were the first ones in the restaurant. October 16, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and convient I have stayed at this location many times over the years. It is my mind it is the only place to stay when in the area. October 15, 2014
Rated 5.0 out of 5.0 by Wonderful My wife and I spent two nights at the Holiday Inn Grand Haven-Spring Lake this fall. We returned after spending one night a year earlier while meeting friends for a get together and catch up on the latest. We love this Inn because of the friendly staff and the wonderful nights sleep we get. Clean rooms and great beds when you travel are what you're looking for after all. We didn't eat at the restaurant this year because we were exploring the area trying to find where and what the locals eat. If you are in the area by all means visit the Village Baker and the Baker's Wife, one of the few places you can find Bavarian style pretzels that are out of this world. I would recommend this Inn to anyone. October 14, 2014
Rated 5.0 out of 5.0 by grand haven Nice relaxing change of pace from the suburban hotels I normally stay in for business. October 11, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE Upon check-in we were told that both the pools were under maintenance. We were given $30/per night off of our bill (we were staying for 3 nights). We were thrilled with that compensation. On Saturday night I had to call down to the front desk @ 12:30 am (I guess that is actually Sunday morning) due to excessive noise from other guests that had decided to make the hallway their personal party space. The front desk was very kind & said that they would send security down immediately. They did. The next morning there was an envelope under our door that contained 2 vouchers for a free Sunday buffet or breakfast, along with a letter apologizing for the noise. This was an extremely generous way to "downplay" the previous night's disturbances. We were thrilled with the staff & how they handled everything. Whenever we come to Grand Haven we will be staying at the Holiday Inn! October 7, 2014
Rated 5.0 out of 5.0 Great Place Even though I stayed here due to work, it is a beautiful area, the building October 7, 2014
Rated 5.0 out of 5.0 by Good location for West Michigan This is a nice property. I've stayed here several times. October 7, 2014
Rated 4.0 out of 5.0 by Pretty location and great service Only wish the towels for the pool were larger because it was chilly going to the room. Had a nice stay. October 6, 2014
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