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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1203 reviews
91%
Recommend This Property

Ratings Breakdown

1203reviews

  • 5 Stars
    790
  • 4 Stars
    246
  • 3 Stars
    87
  • 2 Stars
    48
  • 1 Stars
    32

Quiet Sleepinh conditions

By

November 19, 2019

Great place to stay. Near good resteraunts. Excellent lighting in bathroom.

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Pleasant Surprise

By

November 19, 2019

club

My husband and I were passing through Grand Haven and on the spur of the moment decided to spend the night. I called from a local eatery and made a reservation and an hour later we were checking in at the Spring Lake location. We were greeted by a very friendly and warm woman at the front desk which was the beginning of a very nice stay. The rooms were lovely and we had a very nice breakfast at the on site-restaurant. We would definitely stay here again. Thank you.

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Recent stay in Grand Haven

By

November 18, 2019

club

Lovely experience - very nice hotel - comfortable and friendly staff.

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Sehr schönes Hotel

By

November 18, 2019

club

Sehr angenehmer Aufenthalt in diesem Hotel
Freundliches Personal uns super Essen

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Comfortable, modern hotel

By

November 17, 2019

Access to electrical outlets was superb. Comfortable pillows. Welcoming staff.

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Get away weekend

By

November 14, 2019

platinumelite

Great location. It was easy to get to, and every place that we wanted to see was in close proximity. The room quality was great, and the staff was very friendly and very attentive.

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Nice hotel for the area

By

November 13, 2019

Nice hotel for the area. The place has been renovated. The bar area is nice but pricey

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Yes and No

By

November 12, 2019

club

If you are looking for a very nice room with comfortable bed and linen, this hotel is an excellent choice. If you are looking for a place to eat, keep looking or have food delivered from outside the hotel.

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Stay

By

November 10, 2019

club

Hotel very nice, clean and front desk staff very friendly and helpful. We stayed only one night so did not use the pool but looked great and hotel grounds are beautiful.

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Service! Service! Service!

By

November 10, 2019

club

From the greeting on it is always great to stay here! On one particular visit while checking in, I was told about the dinner special which was prime rib - my favorite cut of meat. I went up to my room to get a little work done and then came down to relax and enjoy a nice cut of prime rib - only to find out I missed it because they sold out 10 minutes earlier. Totally my fault for not getting down there sooner. The gentlemen who checked me in found out that I was not going to get the dinner I was looking forward to, came over to apologize and gave me a free drink card. Totally unexpected but truly appreciated! I love the hotel, the staff is GREAT, the area is beautiful...I will ALWAYS stay there when traveling on that side of the state!

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Excellent stay for whole family

By

November 06, 2019

We had wonderful stay at grand haven spring lake holiday inn. Whole family thought it was clean and comfortable. Facilities decor is very modern. The have excellent staff that made it easy to check in/out. Definitely would recommend this place and would stay here again

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James K Grand Haven

By

November 04, 2019

platinumelite

This is another great IHG property. I recommend staying here.

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