Rated 4.2 out of 5 by 292
Rated 5.0 out of 5.0 by danfromgrap Good overall value, nice location.
Friendly staff and clean rooms, kid and pet friendly. Great location for the shoreline, and clean indoor and outdoor pools.
July 26, 2015
Rated 3.0 out of 5.0 by DLWoo Disappointed
We encountered numerous problems at this location though it was a beautiful location with NICE amenities. First, we were luck enough to get an associate in training that could not check us in. Then as a platinum club member we actually received a down- graded room which looked at a hill of grass ( and the rooms are VERY small with small beds. ) Then our room was dirty- best I can tell- a youngster had wet the bed and possibility clean sheets were on top?) It took three tries at the desk to get the problem rectified. Service at the desk and at the restaurant was SLOW and not so friendly. These took a toll on our time and the pleasure of this trip.
July 25, 2015
Rated 5.0 out of 5.0 by Yondan1 Pleasant Stay
Our check-in was without hassle, greeted as a Platinum member. Property is conveniently located to access any Grand Haven activity and venues. Room was very clean and quiet, really facilitated getting a good night's rest.
July 24, 2015