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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 421 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    421reviews

    • 5 Stars
      324
    • 4 Stars
      66
    • 3 Stars
      14
    • 2 Stars
      12
    • 1 Stars
      5

    Great Hotel

    By

    November 13, 2019

    club

    Best hotel I ever stayed in I will be using Candlewood from this day foward

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    Nice stay

    By

    November 13, 2019

    Sheets are amazing. Exterior was in good shape but the drive into the hotel sure could use some work. We have stayed here before and knew there was an issue because we missed the turn the last time we were here and even knowing that we missed the turn again. Wish there was something you could do about that. Danish for breakfast could use some work. My husband thought it was good but he was in the military for 20 years so everything taste good. Thank goodness because he has to eat my cooking. Quiet area since it sits back from the road. We had to leave a day early and was it was not an issue. Staff friendly and rooms were clean. Would like to see a rowing machine added to the gym. I am going to have to start carrying mine with me on trips, not something I want to do. Hate the shampoo, etc hanging on the wall and I know that is the fault of corporate. Shame on you. What's next. So far I know that you have increased the amount of points it takes to spend a night and I don't seem to earn what I use to earn. Once again shame on you corporate getting a little money hungry. Think of your faithful customers. Great hotel

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    Friendly Staff, Lovely Rooms

    By

    November 08, 2019

    club

    I stayed at this candlewood for about 2 months on a job, and it was probably the most comfort available in Alexandria. It was great coming back to the hotel after a long hard day and being greeted by the friendly staff at the front desk. On top of that every week I’d look forward to my weekly room cleaning, which was perfection: swept, mopped, wiped down, organized, and restocked on little things like soap and paper towels. This made all the difference, and is frankly the best hotel cleaning service I’ve ever had. My only gripe is that when I occasionally called the front desk about how something like the stove worked in the rooms, I was often left with an “I don’t know” response. I feel like the staff should know how basic amenities work and I shouldn’t have to work it out myself. Those moments were very few though and I wholeheartedly recommend this Candlewood to anyone who wants a friendly face and comfort during their stay in Alexandria.

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    Excellent Hotel

    By

    November 06, 2019

    club

    Great hotel and reasonably price. Would stay again. Most of the staff is lovely, but always one who isn't that great with customer service. When her attitude for no reason was mentioned she did apologize .. so maybe just a bad day. But others went out of their way to great you when coming back and very friendly and helpful.

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    Overall great experience

    By

    November 06, 2019

    club

    Very nice and clean! Great customer service! Love the half kitchen set-up in the queen suite studio, makes it easy for kids with not having to go out to eat so much while out of town.

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    Perfect stay!

    By

    November 05, 2019

    Everything from the staff, amenities, rooms, etc. was excellent! I highly recommend staying here!

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    Great service !

    By

    October 30, 2019

    club

    The gym and laundry was a huge plus ! Rooms are clean and staff is friendly ! Also reccomend the Pitt grill down the street !

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    Great Hotel Stay

    By

    October 29, 2019

    We enjoyed our stay. Clean rooms, cold air, and friendly staff. I wish they had more breakfast options to choose from for breakfast but still overall a great stay and value.

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    Great Hotel for Budget Price

    By

    October 28, 2019

    platinumelite

    I was pleasantly surprised by this Candlewood Hotel! Despite being surrounded by some lesser quality hotels, this one had excellent rooms, a nice variety-filled cupboard store from which to snack on with affordable prices, and a high quality computer and printer to do business on. The staff was very knowledgeable, helpful, and friendly; especially Kaylie at the front desk who was phenomenal! I also loved the evening snack. Overall a great experience.

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    Candle wood suites in Alexandria

    By

    October 19, 2019

    My overall experience with the stay exceeded my needs and then some. My stay was very short but extremely pleasant. The staff was very accommodating and very professional. I loved the feeling of being in an extended home when I stayed. The hotel was very nice and orderly. The quiet atmosphere made it very easy to relax and enjoy my stay. I’ve been to a lot of hotels but never have I felt so invited anywhere else. Thank you and your staff for all their great work.

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    Poor service

    By

    October 18, 2019

    I stayed at this hotel for the first time in Alexandria. We I checked in she had to see if the room was cleaned. After purchasing the room, the tv didn’t work. So she was in and out a couple of times to fix that. I found a old Gatorade bottle someone left in the refrigerator. They had no extra towels available and the bed was hard. My husband had surgery and I had been up since 2:30 am that morning with two kids. So I was tired, but if I had to stay again, I hope for a better experience.

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    Price vs. Quality

    By

    October 15, 2019

    platinumelite

    All too often reduced stay pricing is synonymous with reduced quality of the stay. That is not the case with Candlewood Suites. The employees are welcoming and helpful. The room and facilities are top notch in my experience. I would recommend the Alexandria location to anyone who would ask!

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