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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 499 reviews
92%
Recommend This Property

Ratings Breakdown

499reviews

  • 5 Stars
    377
  • 4 Stars
    75
  • 3 Stars
    22
  • 2 Stars
    15
  • 1 Stars
    10

Fantastic nights sleep

By

September 25, 2023

Slept like a baby. Great customer service! The location was great for an early flight!

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Hotel worth stay

By

September 16, 2023

This hotel is very good but not great. Could be a bit cleaner in public areas. No washcloths in bathroom. Bed was comfortable but king size pillows are not the greatest. I would stay here again. Decent food options nearby.

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Nice hotel good location

By

September 12, 2023

Nice hotel good location
Close to restaurants , airports
Etc
Will definitely stay again and again

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Great experience overall

By

August 24, 2023

They were absolutely amazing all the staff front desk the manager everyone went above and beyond, including housekeeping. I booked a room for my son who was exhausted from driving many hours. They were very kind about getting him checked in and making sure he was comfortable. He called me to inform me he had left his rings on the bedside table. I contacted them they overnighted the rings to us. We had them within two days. They were so understanding so kind and so so efficient I cannot say enough good things about everyone working the front desk the manager housekeeping, everyone there. And the hotel itself was clean, quiet the room smelled fresh beds comfortable, good location it was just an amazing stay overall . This per my son .

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Convenience and Cleaning

By

August 14, 2023

Room is very cleaning and comfortable. This is the first time to stay in Candlewood. Will add it to our hotel list.

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Comfortable and convenient

By

August 12, 2023

There was only one room left, it was a suite. The gentleman who checked us in was very kind and professional. Although the room was really nice, the bed was only a double so I couldn’t sleep with my husband. But he slept on the pull out sofa bed. We were just grateful to have a room. All other hotels were full. We are glad we got to stay here and we will definitely stay again if they have a room with 2 beds. Wonderful staff. The lady who checked us out was very sweet.

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DO NOT PARK IN OVERFLOW PARKING

By

August 09, 2023

I was told when I checked in that I could not park in the parking lot because I was pulling a boat. That I had to park my truck and boat in the lot behind the motel. I woke up the next morning and my truck and trailer had been stolen. The worst part is this hotel HAS NO CAMERAS. Surrounding hotel has no cameras ( except holiday Inn but there cameras point at the entrance only. ) I was told by someone else staying there that a couple weeks ago a charger had also been stolen from the same area.

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Nice Enough

By

July 28, 2023

Hotel was fine but pricey for mid-week one night stay, especially since didn't have breakfast service. Room wasn't ready when we arrived for check in, bathroom shower wasn't clean, interior of hotel needs some updates but close to interstate and shopping and restaurants.

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Great place to stay

By

June 26, 2023

Room was clean, grill area could have been a little more maintained but overall it was fine to use. Nice rental cupboard selections

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Great Stay

By

June 24, 2023

I was not sure if the popcorn or other edible items were free or not?

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Quality & comfort

By

June 15, 2023

Room was impeccably clean & bright. Wonderful instantaneous heat/cool comfort. Quiet fast elevators. Friendly staff. Nicely located near many restaurants & shopping. Great views. Easy to get to.

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Nice

By

June 11, 2023

Clean spacious rooms with friendly staff. Good location with lots of services nearby. Easy access to I-76. Area appears safe. The cupboard was very handy with many selections.

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