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 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.5
96%
Recommend This Property
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Poorest of the IHG properties
ByTraveler 22222
September 25, 2016
I travel a lot for work and I am part of the IHG rewards program, so I try to stay at those properties. This stay at Candlewood was consistent with other stays at the property - a noticeable step below the other IHG properties - lower level of professionalism by staff, weaker WiFi, etc.
Home away from Home
ByBz Guy
August 29, 2016
I stayed at the brown deer location for a 2 week business trip. I recommend it highly. Clean and functional rooms and fittings. Staff was very friendly and helpful. You could not ask for more.
Good Stay, Clean Room, Quiet Location
BySergej317
August 25, 2016
This hotel was a pleasant stay. The location seemed to be quiet, the room was comfortable. The value was unbeatable. The front desk staff were all friendly and helpful. While I did not use, there appears to be a small but functional work-out area and a complimentary washer and dryer. On the downside, I was unaware that housekeeping is weekly so we did not receive any housekeeping services during our stay (although, you can get it for a nominal fee). You are free to exchange towels at any time at the front desk. Also: I was taken aback that front desk staff does not wear uniforms and/or name tags, however; I still enjoyed the stay overall and would recommend this property. Keep in mind that this location may not be centrally located - I was aware of this when I booked it and it was a bit farther from downtown than I normally stay when I travel to cities.
Good location
Byhamell421
August 14, 2016
Good location, friendly competent staff, Very clean and modern hotel. I would highly recommend to all travelers
Clean, quiet and great service
ByJurgie
August 09, 2016
Our need for an early check-in was honored with no fuss. The adjoining rooms made the stay more relaxing for us and our elderly mother. But it was hard to keep the doors propped open.
The little store didn't have batteries for our camera. When I asked if they were available, the desk clerk gave us two out of the drawer. That was great!
I am very technically literate, but the TV stations didn't match the guide very well.
If you are a pet owner, PLEASE keep your dog on a leash and not let it chase other guests down the hall.
Otherwise, a great stay and a great place to be.
Great Stay
ByMsmochamilli
August 09, 2016
Better than a hotel. Never stayed at an extended stay before, but after this experience, I prefer this than a hotel.
Great service
ByPaula8624
July 17, 2016
The staff at Candlewood Suites in Brown Deer, WI are wonderful! They are very welcoming, professional and personable.
good stay
Bynona,e
July 14, 2016
clean, well kept rooms and friendly staff. Encountered no difficulties during our visit.
Nice Stay
Byaclasuen7
July 11, 2016
Great Hotel, Great Staff, Great Value! Candlewood is always a great hotel for either a 1 night stop off or an longer business stay.
Great Staff / Nice room
ByBarbara1103
June 29, 2016
The person at check in was very friendly and upbeat. The room was clean and everything was working properly which was very nice since it was very hot and humid and I really wanted comfort.
I had been vacationing for two weeks and this was the first hotel that had a pretty full kitchen with just about everything that you would need. I was so happy to just make fresh food! It is in walking distance to a few places to eat but by that point I just wanted fresh food and an ice maker!
great bed and pleasant stay
Bymedical adventurer
June 11, 2016
I work out of town often for several nights in a row and use this hotel as a place I can run to for a few good hours of sleep. i have found the staff very helpful and i am always treated well even though my stays require an early morning check in and often check out at night. I usually afforded a choice of rooms so that I can be away from as much noise as possible by staying on the top floor at the end of the hall. I was glad to hear they could accomadate my needs with the strange schedule.
Weekend HS Graduation
ByMikeH155
June 07, 2016
Very comfortable and Staff was very accommodating. Area great for shopping by wife and daughter. Near many restaurants.
Quiet and secluded. Was able to sit outside to take in the great weather.