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 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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JimmyBob
ByTokyoJack
July 25, 2017
Hotel is nice. Gym equipment needs some maintenance. Front desk staff are friendly but don't know how to do their job well. Staff does not know how to handle problems such as broken doors. The hotel appeared to not be maintained well.
Friendliest reception!
ByAARP Eligible
July 19, 2017
Upon arrival the whole staff on hand bent over backwards to help us get settled into our room and overwhelmed us with hospitality and knowledge of the area and event we were there to participate in. My wife and I along with our other friends were blown away with how much attention and help we were given. Made me proud to be a member!
Rude management
ByNavyRet09
July 18, 2017
My recommendation on this property is completely colored by the fact that the manager on duty was rude and hung up on me when I simply wanted an explanation of a different rate charged to me when I had thought I had extended my reservation by one day the week before I arrived. She even told me to check out and go somewhere else and then hung up on me. Completely unprofessional!
Business/ travel nurse
ByScottie
July 14, 2017
Everything was fine. The one thing that I didn't like was that the fire alarm in the room blinked at night and prevented me from falling to sleep right away.
My Stay
ByLLie
July 07, 2017
I enjoyed my stay and would recommend it for other that are looking for a stay over a couple days.
Great stay.
ByPedalermedic
June 27, 2017
Bummer no pool. Would like more complimentary coffee available in room.
Great Hotel
ByBearcwboy
June 19, 2017
This hotel was really great. Slept well. Walk up impression is great. They keep building and grounds really neat.
Stacey at the front desk was so helpful.
ComL
ByHartland Swiss
June 11, 2017
Absolutely loved the faculty.....I will definitely recommend Candlewood!!
Great place to stay
Byrwalker3232
June 01, 2017
Professional staff, clean and comfortable rooms. I travel to Milwaukee area for business each month, for 1 to 3 weeks. I always stay here and would recommend to anyone.
Clean, Neat and Tidy
ByTeeJay
May 23, 2017
Perfect for a family of 3.
The front desk staff Stacy, Bailey and Alex were very informative kind and helpful.
Housekeeping staff was extremely diligent and always busy cleaning rooms and hotel corridors and other common spaces.
The hotel can look into better mattresses and larger beds for he rooms including the sofa pull out beds.
But I just stayed at the Byron, Georgia Holiday Inn express and in comparison the Candlewood Management is Par Excellence!
Staff Ignored Clogged Drain
ByBB2013
May 18, 2017
Stayed in numerous Candlewood Suites around the country and am familiar with limited service when it comes to daily cleaning of rooms, but ignoring a reported clogged drain in the bath tub is just unacceptable. Every time you take a shower the water fills with water and would take hours to eventually drain. And that was only after I lifted and closed the drain about a dozen times.
This location, and it's fail to follow through staff, left a bad impression with me that will have me avoiding them next time. With so many other options out there, it's just not worth it.
Friendly, accommodating staff
Byyorkiemom5
May 15, 2017
There was always a pleasant greeting from the front desk regardless of the time of day.