Open Gallery
 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.5
88%
Recommend This Property
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Lacks Basic Amenenities
Byjuleebug
January 16, 2023
I was greeted by a very nice and friendly attendant when I arrived. The hotel was undergoing a major renovation, which I should have been made aware of prior to my arrival. The renovation had no impact on my stay, other than cosmetic issues in the lobby and hallways. The hotel room was nice and clean however it did not have a luggage rack, towel bars in the bathroom, a makeup mirror in the bathroom, a robe or an in-room safe. These are basic amenities I expect when traveling. As this is an all-suite hotel, there was a full kitchen in the room I stayed in. The refrigerator ran loudly throughout the night and definitely kept me awake.
Friendly staff and quiet hotel
ByGeaux93
January 04, 2023
The hotel is quiet and bed is comfy. The staff is very friendly and welcoming. We've stayed at this hotel before and will do so again. Recommended for short or long stays in the area.
9 months stay at this hotel
ByGunny
January 03, 2023
Checked in on 3 April 2022. Checked out 16 Dec 2022. A long time at a hotel, long enough to get very acquainted with ALL the staff that work at the Candlewood Hotel. This review will be short but sweet. From check in to check out and ALL in between, I've had a great experience at this Candlewood. Yes, from time to time a minor, a minor hiccup occurs but that is the nature of the beast. Washer issues or sometimes not enough washers for the amount of people at the hotel, stuff like this happens from time to time. But honestly, the stay overall that I'm giving is a 5 star......at least to me in MY experience with this hotel and I grade this on the overall 9 month stay. I think this is a fair assessment. Keep up the good work and the place is coming along with the upgrades.
Kind regards,
Robert Stephens
Former room occupant 306 and 309
Very comfortable bed. Spacious room.
ByPecberk
January 01, 2023
Amazing location for my business and very comfortable bed and clean sheets.
Not contacting customers when remodeling is on progress
ByChiquimickey
November 25, 2022
When arrived at the location, the lobby was being remodel. At the hall leading into the bedrooms, also remodeling was happening. At the bedrooms just minor repair happened. Bathroom didn't have any soap, shampoo or cream. Due to dust, my allergies kicked in which made uncomfortable my stay. I wish I would have been informed about all the remodeling happening
Wonderful Refresh of the Brand
ByShadowBlossoms
November 15, 2022
It's been a few years since I stayed at Candlewood, but there's a reason why I always go back. The room was well-appointed and refreshed with new furniture and amenities, and it felt more luxurious than you'd expect! I slept comfortably and without issue and check out was a breeze.
Nice hotel and recently updated
ByUnicornb58
November 12, 2022
Like the hotel and location. Quiet area not far from dining. Staff is very friendly. Will stay there again.
Comfortable and clean
Byav----
November 07, 2022
Comfortable and clean. Staff maintains property very well. They've been very flexible to date and quantity of rooms needed
Wonderful!
ByDcousins
October 23, 2022
The rooms are completely brand new. Love the new candlewood scheme! I’m hearing new 50” tv on the way soon! I’ll be back!
Content status!
ByContent Status
October 12, 2022
I travel quite a bit. This is easily one of the better csndlewood hotels! Love the new modern renovation and the cleanliness was on point.
Convenient location but not worth it
Bykatiemarie1416
October 10, 2022
Room wasn't very clean, the bedside lamp wasn't plugged in BECAUSE THERE WERE NO OUTLETS ON THE WHOLE WALL, shower wasn't very clean, very random setup like the room was just "thrown together".
Mopenya
Bymopenya
September 02, 2022
A property I come back to again and again. The only thing I wish I could change is the Illinois winters