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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    99%
    Recommend This Property

    Overall Experience

    4.7

    based on 162 reviews
    99%
    Recommend This Property

    Ratings Breakdown

    162reviews

    • 5 Stars
      123
    • 4 Stars
      31
    • 3 Stars
      7
    • 2 Stars
    • 1 Stars
      1

    Great convienence

    By

    April 10, 2016

    club

    Room was very comfortable, I especially liked the full size fridge and the lazy boy chair in the room (very few hotels have these any more).

    Posted byHotelStaff
    April 12, 2016
    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sandy M.
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    Excellent Value

    By

    April 10, 2016

    Superb staff, friendly and helpful.
    Very comfortable beds/pillows.
    Roomy suites.
    Restaurants adjacent to property.
    Close to Fort Drum.

    Posted byHotelStaff
    April 12, 2016
    Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sandy M. General Manager
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    Great Location

    By

    April 04, 2016

    club

    This hotel was the perfect location to get on base and it was easy access to get to Watertown. The hotel accommodations were nice. The suites were nice. the mattress was not great but I did manage to sleep some nights. Having the lending closet was a definite plus. The fitness center was great and the washer and dryers being free was definitely was great.

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    Pretty good stay

    By

    April 02, 2016

    club

    I came in for business. Got a good night's sleep at a fair price.

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    Breakfast

    By

    March 29, 2016

    club

    should start serving breakfast, and will have more customer

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    Review

    By

    March 29, 2016

    Great Stay I have typed everything already in a previous part of this survey! thank you

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    Great Stay

    By

    March 28, 2016

    Jeff at the front desk was great and very military friendly

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    Great Place

    By

    March 23, 2016

    club

    I would recommend this hotel. It was near a mall strip, it was clean and the room was a perfect size.

    Having a normal size kitchen was fantastic and the free internet was a PLUS.

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    Great stay

    By

    March 23, 2016

    Awesome stay, close to dinner locations and Military post.

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    Great service and clean environment

    By

    March 15, 2016

    club

    I like to keep things brief. The staff is always exceptional here. The hotel is very clean. My only complaint is the mattress, for my third visit in a row, was very uncomfortable.

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    My stay

    By

    March 14, 2016

    club

    The pictures it showed me online was different then what I stayed in.

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    Dumas stays

    By

    March 02, 2016

    platinumelite

    My family and I have stayed there often, while we are building our camp property nearby. The staff has come to recongnise us and anticipate our preferences before we even show up ! Will definitely be staying there more in the future.

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