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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.6

    based on 214 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    214reviews

    • 5 Stars
      157
    • 4 Stars
      42
    • 3 Stars
      11
    • 2 Stars
    • 1 Stars
      4

    very courteous staff and always helpful.

    By

    March 23, 2017

    club

    Both the hotel and the suite was both comfortable and
    clean. Sufficient supplies in the mini kitchen and
    love the full fridge so we could store our food purchases.

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    Clean and quiet

    By

    March 22, 2017

    club

    We have stayed at this hotel for the last few years. The price is fair. The rooms are clean and comfortable and fully stocked. The staff is always helpful and polite. We will continue to book our stays here.

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    Worst hotel stay in some time!

    By

    March 18, 2017

    I asked for a non smoking room, my room smelled like an old barroom. It had obviously been smoked in a LOT! On top of that, the bathtub didn't drain well so water was around my ankles as I showered. Finally, the tv screen on the treadmill I used didn't work.

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    Great service

    By

    March 16, 2017

    club

    The lady who checked me in was great. Room was good value.

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    Great Location

    By

    March 15, 2017

    club

    Hotel was clean, convenient. Easily accessible to base. Great location, walking distances to multiple restaurants and Wal-Mart!
    I would definitely stay again and recommend this hotel.
    Unfortunately I was not aware I would not be eligible for points for this stay due to my unit making a group reservation. Next time, I will make my own reservation.

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    Nice New Hotel

    By

    March 14, 2017

    platinumelite

    Very nice, comfortable and quiet hotel minutes from Ft Drum. Walmart and restaurants nearby.

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    Great Staff Nice Hotel

    By

    March 06, 2017

    Great Staff. Stayed here for work. Very comfortable rooms.

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    Top Notch Property

    By

    February 27, 2017

    I can say that this was one of the best experiences I have had.

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    Overall experience

    By

    February 11, 2017

    club

    I thoroughly enjoyed my stay. I felt at home. It was clean, safe feeling and inviting. The staff always said hello when passing by or at the desk. Snow maintenance on the sidewalks and lot was excellent.

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    Very good value

    By

    January 18, 2017

    platinumelite

    Good value suites, very good rooms. Could use a better brand of coffee, but otherwise no complaints.

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    Watertown in January

    By

    January 09, 2017

    club

    The Candlewood Suites proved to be a very comfortable and convenient location while visiting our son. The Lake Effect snow almost required us to stay a day longer. Although not needed, the hotel was very flexible in arranging the extra time.

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    Great service

    By

    January 05, 2017

    club

    Everyone that works there is very courteous. Rooms are very clean.

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