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    Candlewood Suites Fort Stockton

    Guests Enjoy Fort Stockton Hotel's Convenient Amenities

    Originally founded as part of a military post in the mid-1800s, the town of Fort Stockton has developed into a suburban oasis surrounded by agricultural, natural gas and oil ventures. The Candlewood Suites® Fort Stockton hotel's location is convenient for travelers attending to business in the area, as well as guests interested in the history and culture of the seat of Pecos County.

    The hotel's guests staying in Fort Stockton, Texas for business enjoy easy access to I-10 and area corporations, including SandRidge Energy, Weatherford International, Exterran, Baker Hughes, Vestas Wind Energy, Occidental Petroleum Corporation and Schlumberger. Convenient amenities, such as a 24-hour Business Center and free high-speed, wired and wireless Internet access, help extended-stay guests focus on business during their stay in Fort Stockton, TX.

    The hotel's location makes it easy for guests to experience the unique culture and local attractions in Fort Stockton, TX. Many of the hotel's guests enjoy the Fort Stockton Museum and the Annie Riggs Memorial Museum. Fort Davis National Historic Site and Big Bend National Park are also popular day trips from the city.

    You'll feel more at home in this all-suite hotel. After a busy day, relax in the outdoor pool or use the gas grill in the gazebo area to make dinner for friends and family. Let our friendly staff welcome you to Fort Stockton today!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Fort Stockton
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 250 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    250reviews

    • 5 Stars
      185
    • 4 Stars
      33
    • 3 Stars
      14
    • 2 Stars
      13
    • 1 Stars
      5

    Disappointed

    By

    September 20, 2016

    I have stayed at this property several times. This one was a shock. I've never seen such lack of attention to the suite - EVER! Moldy food in the fridge, curtains would not pull closed all the way, luggage cart was broken and one of the tubes snapped shut and bruised my finger and if you want to set the clock, forget it. I'm not sure it was even a "clock". Cell phone to the rescue. This was a very disappointing stay and I would not recommend it to anyone. Someone needs to be held responsible for the lack of care to the property and the lack of attention to customer service.

    Posted byHotelStaff
    September 20, 2016
    Dear Klutz, I am very sorry that your recent visit to my hotel was such a disappointment. Reading what you encountered is nothing less than an embarrassment on our behalf. We strive to make certain that each and every one of our guest have a memorable stay and receive 100% Guest Satisfaction, you did not receive either thus we failed you. I was made aware of your injury to your finger, Rosemary my Assistant did pay special attention to you, offered you medical attention and a band aid, even to fill out an incident report. I have discussed what you encountered in your suite with my lead housekeeper and staff. Again, we are sorry but I do have to correct you on your statement regarding attention to this property, it is apparent that your one night stay here was not to your expectations, beginning with that your reservation was not in our system, something that is out of our control, I do believe Rosemary did offer her apology when it was not warranted, but did proceed with offering a suite regardless if the reservation was not present. To judge my hotel, its appearance and lack of customer service, well your incorrect to state, madam. We are not perfect, however we do address and correct behavior and or attend to issues such as the luggage cart being loose. Our property is 6 years old and has had its share of Oil and Gas traffic, but do attend and repair all that is necessary to accommodate and meet the needs of all of our guest, while still having a curb appeal both interior and exterior. I know for a fact that both Natalie and Rosemary displayed exemplary professionalism and customer service. To reiterate, we apologize for the cantaloupe you found in your fridge, corrected and addressed the behavior. The IHOME in our hotel suites, are very welcomed by all of our guests, to not have knowledge of how to use the unit is not unusual however we would have been more than happy to assist you in using the unit. We welcome another opportunity to cater to you in the near future, please feel free to contact me if you have any questions. Paul Amaya GM
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    One bad apple

    By

    September 10, 2016

    I was introduced to IHG last year while traveling to Texas and was delighted with the service and it's helpful attitudes while traveling 5000 miles with my cat Jinx, no less. In every instance my experience was above average except in Ft Stoctkon and with the general manager Mr. Amato,I think.was his name. I had driven a motorhome 8 hours in high winds and by the time I arrived I was exhausted. The first room I was assigned smelled like cigarette smoke and I changed to the room next door. The AC was set at 60 and was uncomfortable and everything in the room was damp. I thought it had to do with the low setting. I got an extra blanket and went to bed. In the morning I realized everything in the room was damp and almost wet. My shoes slid on the floor and a few laundry items I had hung to dry the night before were still really wet. I've never experienced this in a hotel room and asked for a refund. The general manager, Mr. Amata, argued with me, raised his voice,and refused to consider that my complaint had any validity at all. I rarely complain but in this instance felt within my rights. I will never stay at this property again and I hope sincerely that IHG looks at their choice in general managers at this property. An altogether horrible experience and worse was the way I was treated.

    Posted byHotelStaff
    September 12, 2016
    Dear AW53, I want to apologize again for your recent stay here at my hotel, not only is it IHG's Policy to assure ALL of guests are 100% Guest Satisfied but it is strongly a policy and goal for my hotel, staff and I to meet and exceed. Unfortunately upon meeting you and attempting to talk to you it was evident that your demeanor was very rude, unprofessional and demanding due to your status as an IHG Member. For what ever reason your demeanor, nevertheless I did make every attempt to listen to your concern and make it right, unfortunately my options were not sufficient for you. The initial suite (120) you were assigned had no odor of either mildew and or smoke. Upon placing you in the second suite and your departure, my maintenance, housekeeping and I entered your room, again the suite was and had no issues as you claim. In reference to your laundry not drying, well when you have clothing out of the washer and you have your AC on, it will take longer than one night to dry. As you were made aware upon arrival and during your wash, we have dryers at no cost to you, allowing you to wash/dry your laundry. Nevertheless, we took the proper procedures to assure the suite was readily available the very same day with no issues and or concerns as you claimed it had. I understand Social Media is a great tool; negative and or positive but in this case for you to utilize it as to berate my staff, my hotel and myself shows and displays clearly your demeanor is now and during your check in process as my staff confirmed. I do hope this overall experience does not deter you from visiting our other IHG Properties, hoping you enjoy your complimentary points given to you from our IHG Corporate Office. I understand you do not wish to be contacted by the hotel and or myself, however I will and do welcome a call from you so I may apologize again and aspire to have another opportunity to cater to your hospitality needs. Kindly, Paul Amaya GM
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    great room bad musty smell

    By

    September 09, 2016

    great deal great emmities bad smell smelled so bad had to air out room for hours

    Posted byHotelStaff
    September 12, 2016
    Dear Billyse, On behalf of the Candlewood Suites Fort Stockton Staff and myself, thank you for taking time to write such kind words regarding your recent stay. We have had several suites on certain floors that have had the AC/PTAC service last month that have caused a musty smell, since then we have made the necessary modifications in assuring the drip pans do empty the condensation. I want to thank you for bringing this up to us, since your departure my maintenance/engineering department have the necessary fix. We appreciate you and your loyalty and again thank you so much for bringing this up to my attention. We hope to see you soon in the near future. Regards, Paul Amaya GM
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    Great Staff at this Candlewood Suite

    By

    September 06, 2016

    club

    When traveling through to Arizona we stop in Ft. Stockton for the night. We have found the Candlewood Suites to be very accommodating and friendly and they take pets. We have a small dog and a cat.

    Posted byHotelStaff
    September 12, 2016
    Dear Bethjs, Good afternoon, I do hope that your Arizona trip was a pleasant and safe one. I am sorry that I did not have the opportunity to meet you during your arrival and or departure, I do make it a point to meet/greet and say "till we meet again" for all my guest, but I was not fortunate to have that opportunity with your recent stay. I do hope we have another opportunity to provide you with your hospitality needs during this holiday travel. I do welcome a call from you to let me know you will be selecting our hotel for your stay. We appreciate you and your business....have a great week. Paul Amaya GM
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