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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.3

    based on 256 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    256reviews

    • 5 Stars
      168
    • 4 Stars
      43
    • 3 Stars
      21
    • 2 Stars
      11
    • 1 Stars
      13

    Will never stay here again

    By

    November 11, 2019

    club

    The worst customer service ever. Everyone had a bad attitude. No smiles. No maid service.

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    Early check out fee (expensive)

    By

    November 09, 2019

    Not bad, but staff could use more training.
    Stop charging early departure fees!

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    Comfortable

    By

    October 30, 2019

    I simply loved the part after I checked in and out . I was happpy with my choice

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    I give this hotel a "fair" review

    By

    October 28, 2019

    I left the room early and put the "please clean/make up room" sign on my door. When I returned, my room was not made up.

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    Love this hotel

    By

    October 27, 2019

    club

    It’s been my 5th stay! I love the location, the style of the hotel, and the cleanliness. Its in the heart of CT. I love traveling to the restaurants near by. I also love the low rates! Thank you!

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    Great room, great staff

    By

    October 27, 2019

    platinumelite

    Staff went above and beyond to make sure everything went well. The room was very well appointed, spacious and quiet, with a comfortable bed.

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    Fabulous room, great staff

    By

    October 24, 2019

    platinumelite

    The rooms are large, comfortable and very well appointed. The staff went the extra mile to ensure our needs were met. A five minute walk from the city centre but very quiet. Easy access to main highways. Would definitely recommend for a stay in Hartford.

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    Good Value and Location for the Money

    By

    October 23, 2019

    We have stayed at this Candlewood Suites on numerous occasions when we travel to Hartford. The hotel is clean and well laid out, the staff are friendly and the central location is a bonus for getting downtown. The price is very competitive as well.

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    Great Hotel But Noisy Lobby

    By

    October 23, 2019

    club

    Spacious rooms, love the kitchen but through out the night guests were screaming in the lobby disturbing my sleep. No one at front desk told them to stop after I signed a paper stating the hotel is a non party hotel. Sounded like a party. Then those guests went back to their room which was next to mine and had loud intercourse with the walls, lamps jiggling. That I understand is part of hotel experience but for a hotel of this price and calibur you would think the walls would be thicker or designed to absorb shock from activities of this type. Something I personally did not like to hear.

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    Stay

    By

    October 22, 2019

    club

    Nice and clean hotel. Close to the yard goats stadium.

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    Hotel

    By

    October 12, 2019

    Not a good location.
    Not much around the hotel to do or see, no restaurants etc...
    Must drive or walk downtown to see , eat or do anything at all.

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    Clean rooms and good value

    By

    October 03, 2019

    For the price you pay the hotel is a great value. Located in a more decent part of Hartford.

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