Open Gallery
 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.3
85%
Recommend This Property
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Smoking smells
ByBaxter67
February 13, 2023
Basement floor is smoking rooms, makes the entire hotel smell, especially the elevator. The staff however is great and very helpful.
Professional and friendly
ByRuss84WVU
February 04, 2023
The hotel staff was extremely professional and friendly. There were no issues, check-in and check-out process was fast and efficient.
Comfortable room, overlooking room, clean, and quiet
ByLuv2gogs
February 01, 2023
I have been coming here for a few years now. I have seen a huge improvement with the property. Keep up the hard work. It shows. The remodeling is really nice. Tiffany, the GM, has been an asset ro the property at getting things done.
Great place
ByRich518
January 24, 2023
Great place to spend a few days. Really clean and the staff was super friendly.
Gross rooms and rude uncaring staff
ByKat88Ro
January 08, 2023
Rooms were filthy. I had got switched to a smoking room last minute on my long trip, which ended up making me very sick. Had an issue with the toilet, which I had received a ton of nasty attitude from the staff. Also when I checked in at 6pm, I (and 3 others) had stood there for a solid 10 minutes ringing the bell for service.
Amazing view!
ByDawnina12
December 18, 2022
Clean comfortable room, with an amazing view! Very friendly staff, with all the amenities needed.
Clean rooms and courteous staff
ByKiko
December 11, 2022
Enjoy staying at this location. Rooms are clean and staff is Courteous. Nice and relaxing with beautiful view when selecting the King size suite.
Excellent check-in experiance, so polite and friendly
ByNehunter1
November 27, 2022
Great view from the rooms overlooking the valley , safe easy and clean.
Perfect quick stay!
Bydetlionrw
October 18, 2022
We were pretty much just a quick in (late) and out (early) stay - so not a ton of time there, but we got in quickly, felt safe, and slept well! No breakfast (complimentary anyway), which would be a 'negative' usually, but as we weren't looking for breakfast there, it wasn't a factor in our rating.
Great Value- Good Service
ByMFJJ
October 15, 2022
Good location; friendly staff. Very good accommodations for short and long term stays. Convenient to Interstate 81. Good value for money! Conveniently located next to many restaurants
Front Desk Staff POOR!
Bypunchvt
October 13, 2022
Afternoon front staff person at check in was of little help. Issued keys and that was about all. We were not greeted as IHG platinum or offered any welcome gift or points. When asked about welcome points I was told they would be added later. He was later seen sitting in his car and the front desk was unattended. At the morning check out I asked a different desk rep about the points and was told they get entered when the manager gets in. He would leave a note. I asked for my receipt and was told I didn't need one as my balance was zero. I still requested a receipt for my record of the stay. The desk person went to the computer and printed a receipt. When I looked at it later in the day I saw it was not even about my stay but someone else's account. Mary from Charlotte if you need your receipt from your10/6 stay I have it! Needless to say, I was not at all impressed with either front desk employees. I will book elsewhere in the future!
The bedding was very comfortable
ByMakItCount
October 09, 2022
Over all, this hotel was our first experience with this company and chain. Having said that We were impressed with the general services and staff. We have booked three different locations on our trip with this chain, and currently are on our second stay from our trip to Canada.