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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.4

    based on 602 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    602reviews

    • 5 Stars
      382
    • 4 Stars
      130
    • 3 Stars
      45
    • 2 Stars
      23
    • 1 Stars
      22

    surprisingly good

    By

    November 15, 2019

    club

    Was looking for a Holiday Inn Express and called reservations for help to locate one near our route. The helpful gent suggested this hotel. We were not looking for anything fancy just a place to get some rest in the middle of a trek home. We were surprised at just how nice the place was. The room was spacious, clean and modern.

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    Great hospitality

    By

    November 14, 2019

    club

    Customer service satisfied would recommend this location to anyone

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    SIMPLY HORRIBLE

    By

    November 10, 2019

    Simply Horrible.
    ...Jet's landing above my head all night. Towels that felt like corrugated cardboard. I couldn't drain the sink....but worst of all...was the smell of cigarette smoke...the room stunk...and more smoke got pumped in my neighbors, smoking in their bathrooms (with their exhaust fans on...pumping smoke into every other room in the circuit)

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    Stay

    By

    November 08, 2019

    One elevator did not work and the one that did had holes in it where a rail should be. The 5th floor where I stayed had a nauseating smell. The clerk that checked me in did not give directions to the elevator, I had to walk around to find it. He did not explain when the pool, exercise room closed. Once I informed the clerk of my IHG number he was like "oh you will get your points upon check out", that never happened.

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    Terrible

    By

    November 06, 2019

    Smelly, dirty and all around shabby. Not at all what anyone would expect from a Candlewood property. Definitely do not recommend.

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    Nasty place

    By

    November 06, 2019

    Cold showers no wifi,5 channels on TV. Basically everything was broke. STAY AWAY

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    No service from hotel staff

    By

    November 05, 2019

    club

    It was impossible to find anyone at the front desk to talk to. Even when I called the main customer service representative number for this hotel chain they were unable to contact the front desk. I had to take out my own garbage and replace my towels because no one did that either.

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    Needs renovation, but it was inexpensive

    By

    October 29, 2019

    The room needed a lot of help - I cannot even start. It was just old. It was also handicap accessible, which made it a bit odd, but some things just needed repair. The laundry and fitness rooms were nice and everything I used worked well.

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    Good place to stay.

    By

    October 25, 2019

    Comfortable rooms. Very nice staff. Quiet for being by an airport.

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    Great stay at a great price.

    By

    October 23, 2019

    This location is excellent, quiet and clean. For the price you cant best it in this area.

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    Great stay

    By

    October 22, 2019

    Worth the money. Great stay and within 15 minutes of everywhere.

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    Excellent Stay

    By

    October 20, 2019

    Loved the convenience to the highway on our way to Branson Missouri. The room was clean and had everything available to us. Very comfortable stay. We arrived very late and had to leave early in the morning. Would definitely stay again.

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