Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Fantastic hotel
ByDaz111165
November 21, 2023
This is a fantastic hotel with the friendliest staff in the country. Elena was so good to us both at check in and when we left - giving us great advice. The rooms are spacious and the bed was so comfortable.
Location
ByBg9533
November 09, 2023
The staff was extremely helpful and nice. The location was prime and there were things to do.
Great Service and Value
ByDr Hook
November 06, 2023
As always Candlewood suites provides a quality experience. Elaina was a breath of fresh air after a long day on the road.
Location is great - right off of the freeway. Lots of choices in the vicinity for food and shopping.
Great option for Jacksonville University visit
ByWAckerson
October 23, 2023
We stayed at this hotel as it was the closest IHG option to JU. Elena Kelly and the entire staff were great. From the time we got there until she came out into the lobby and told our pet goodbye. The fact its pet friendly is a definite plus. Its a straight shot down Merrill Road right into the JU campus. Very close to the Regency Square area for dining and shopping. Felt very secure in the area and would definitely recommend this hotel.
Comfortable and clean.
ByRich
September 25, 2023
This Candlewood hotel was convenient to our travel home. The staff were very helpful in attending to our needs. They supplied everything we needed. This was the second time using this location and will use it again in the future.
Clean, convenient, friendly staff
ByDugvegas
September 20, 2023
My wife and I stayed a couple of nights at this Candlewood Suites along with our dog. The room was clean and well appointed. There was plenty of space to walk our dog, and it was very convenient to downtown. We look forward to our next stay!
Great
ByTeenels90
September 09, 2023
I enjoyed my stay. I would recommended the hotel to people I know. Continue the good customer service and friendly staff. Over all I would give you a 9 out of 10. Free breakfast is the only reason for the 9
Comfortable
ByTatay 71
August 15, 2023
Out of the way thus making it a noise free accommodation. Gas station and Publix about a city block away. Checking in was easy and very courteous. Checking out with E. Kelly was extremely helpful and most appreciated.
Over charged my card
ByCurt
July 15, 2023
They never cleaned my room Asian lady was rude too me
nice
ByHappy and I Know It.
July 14, 2023
My overall stay was pleasant. When I first walked into the hotel I was greeted with a smile. I checked into my room and it was not only clean but it smelled amazing. Yes I will visit again and Yes my husband and I was satisfied.
They over charged my card
ByCurt
June 23, 2023
RUN from this hotel they never cleaned my room and stole from me
House keeping is just plain bad
ByCurt
June 23, 2023
They never cleaned my room and lied to me on charges on my card