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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 143 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    143reviews

    • 5 Stars
      100
    • 4 Stars
      28
    • 3 Stars
      2
    • 2 Stars
      3
    • 1 Stars
      10

    New location with friendly staff

    By

    March 28, 2016

    club

    We were in Jacksonville visiting family, and needed a single night's stay. The suites are fairly new, located near some new shopping and dining areas. There was some construction near the entrance, but it was well marked and not a problem. The staff were friendly, courteous and professional, and our suite was quiet and comfortable.

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    Stay at Candlewood

    By

    March 24, 2016

    club

    We started out wanting to visit Amelia Island, but nothing was available. I found this and the price was reasonable, plus I'm looking forward to earning some points. The room was great, no issues at all.

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    Great service and clean

    By

    March 21, 2016

    club

    We were very happy with our stay. It was nice to have a place to cook without having to eat all meals out. Saved us a lot of money. Only thing we would of liked the maids to be able to speak English and understand it so we didn't have to run to front desk to get what we needed. The pool was closed while we were there but we could of not used it anyways so not a big deal for us. Staff was friendly and when we asked to talk to sale manager he came out right away and helped us out.

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    Cruise Package was a great deal!

    By

    March 20, 2016

    club

    We booked the cruise package and was extremely satisfied with our stay. We had a full size refrigerator, microwave and dishwasher in our room. The shuttle service provided by the hotel was great. The shuttle driver was an excellent driver. He took care of our luggage and was very polite. We will definately use this hotel for future cruises.

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    Convenience of Location

    By

    March 09, 2016

    club

    The hotel was overall very clean and nice to be there. The only thing I was grossed out by was a few pub*c hairs in the bathroom. I simply cleaned them up myself but I shouldn't have to.

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    stay, friendly

    By

    March 07, 2016

    club

    friendly staff, always welcoming, welcome us back as repeat guests

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    great

    By

    March 06, 2016

    all was good please get em the same rate for this week as i had 2 weeks ago

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    Clean and comfortable

    By

    March 03, 2016

    Room was clean and comfortable. Staff was helpful in upgrading me to a 1 bedroom.

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    Great Stay

    By

    February 29, 2016

    club

    This property is very clean and quiet. The rooms are like new, has to be one of the nicest I've stayed in. I would recommend this property to anyone.

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    Shuttle

    By

    February 28, 2016

    club

    Too much confusion o the Shuttle price and who's on the shuttle. Waited way too long at the Port for the shuttle (over two hours after the phone call.

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    Great place to stay

    By

    February 17, 2016

    Our room was nice and clean, the staff were friendly and helpful with questions about the area. A great place to stay we will stay here again. Our only problem was with the people that stayed on the floor above us, I think they ran the floor all night. But this was not the hotels fault. Some people just have no respect for others around them.

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    Freshly Renovated

    By

    February 10, 2016

    club

    Immaculate hotel; looks brand new. Zero issues with my stay.

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