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 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Ok but not great for extended stay
ByMatt W
September 15, 2016
Between the noise from the elevator and the fridge sounding like a leaf blower, plus the room being directly above the work out room there was very little sleep to be had. Rooms were smaller than typical holiday inn express rooms which is sad for a long term stay property. Staff was friendly but didn't seem to care about the error in the rewards level when identified by this premium member listed as a club member upon check in.
great stay
ByStayedfor fun
September 07, 2016
The room was very comfortable and quiet. Walking distance to Legends Mall means no hassle parking :)
Great place
ByWC50
September 07, 2016
Checking was easy and staff great. I have stay at this locate many of times. Each time it's been a pleasure and comfort to stay there. I would recommend you to have your family reunion or just a family get away here. It's located by everything you will need for the weekend; shopping, food, sporting event, movies theater and fun park.
Friendly Staff
Bydbmw2008
September 06, 2016
The room was clean but the beds were a little uncomfortable for 2 adults to sleep in. The mattress sagged in the middle.
great sleep
Byhgonzo1
September 03, 2016
Nice place for extended stays. Not many amenities in the hotel bit located near plenty of stores to include grocery stores.
Kansas City
ByEDC!
September 02, 2016
I try to make this my midway stop on my commute between Colorado and St Louis. Everything about the hotel puts me at ease. I am a woman and travel with my Yellow Lab, and the front staff is always accommodating placing me on a 1st floor close to the exit.
Excellent
Bydobbo2k
August 26, 2016
Hotel is very clean and comfortable. Staff are helpful and friendly. Accomodated our dog which was a requirement.
Small issue with TV and temperature control but apart from that excellent. Would stay again.
Great Staff
ByPat G 57
August 23, 2016
Had a few issues at check in and the clerk fixed all my issues without any second thought.
Candlewood Suites KC
ByDMHotelGuy
August 22, 2016
Hotel was great. Room was nice and clean.
The television however did not work when we arrived in the room.
Centrally located to lots of shops and a mall.
4/5
Would stay here again and recommend
Family Week Stay
Bylisk
August 16, 2016
We wished they had a pool or some kind of outdoor playground for the little ones. The kitchen is awesome and saves so much money but make sure all the units work before you get settled in because they would not allow us to move rooms or compensated in any way for the inconveniences that occurred during our stay. But still was a nice place with friendly people.
Everything Excellent - OK bed
Bylipking
August 09, 2016
The staff at this facility were warm and friendly. The cleanliness was exceptional, however the bed was just OK.
Every Disapointed!
ByLuckydiver
August 08, 2016
This was my first stay at a Candlewood Suites and I was more than disappointed. I stay at Other top rated hotels never a problem. This was the most expensive hotel I have stayed at and I received the least. No breakfast, no pool which I can live without but the room was surface cleaned only. The vanity in the bathroom was dirty, the tub had rings the floors were not overly clean and the counter top was sticky in the kitchen. All of that I can look past and reclean myself but the water in the toilet ran every 10 1/2 seconds all night long which kept me from sleeping. I was very tired Sunday. Beds were small (double I believe from the look) Sleeper sofa was like any other sleeper sofa.
Check in went well he was very personable and helpful, got us sheets, pillows and blankets for the sleeper sofa. Check out was fast as the guy never said a word to us other than asking our name. Never said did you enjoy you stay or have a nice day or thank you. Nothing. If he had asked, I wouldn't be writing this review now.