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 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
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All the creature comforts of home!
ByRailRunner2023
March 19, 2023
This was my first experience with an IHG facility that I can remember. This location is placed near great shopping and restaurants! The bed was comfortable, as was the recliner for relaxing. The large workspace/table was a great addition to the room. The full size refrigerator was great to have. The coffee pot could be larger, (if you’re a big coffee drinker, bring your own pot or be prepared to make multiple pots during the morning as it’s only a six cup maker). The induction style stove takes a little getting used to and only works for 15 minutes at a time on a timer that must be reset constantly if you’re cooking something that takes some time. The cookware provided is nice but STUCK with anything I cooked no matter how much cooking spray I used. The dishwasher is nice however very loud so I would suggest running it when you’re not going to be in the room for a little while. Bathroom is nice but water pressure seemed to be a bit on the low side.
The only real problem I had with my stay was the housekeeping schedule. Full services were only scheduled for once a week during my stay. This conflicted with a card that was left in my room that stated that there would be at least a daily room refresher. This daily room refresher did not happen once during my stay. I also had two requests for in between cleaning disregarded. I simply asked for someone to come and run a vacuum cleaner and sweep as I was doing my best to keep things wiped down and even bought my own dishwasher tabs and rinse aid because I got tired of asking for them from the front desk, just not my thing to have to ask for something like that all the time.
Other than that my stay was incredible and will definitely stay at a Candlewood again.
Excellent staff and delightful stay
BySpucy
March 14, 2023
Absolutely Excellent. Staff on hand that day were truly polite and accommodating. Rooms best ever so fresh and clean.
The experience was great
ByShyshyfromclayco
March 12, 2023
I enjoyed the stay the room and bath room were very clean the rooms were comfortable and I felt like I was at home I will be staying there again when needed. I also recommended the hotel to some friends
comfortable bed and great friendly service
ByWayne working person
March 12, 2023
Great place to stay clean, staff very helpful and friendly no matter time of day or night.
Comfortable beds
By
March 05, 2023
Hotel staff was kind and helpful the location was close to many things to do
Wonderful place to stay
ByCecil Henry
February 26, 2023
Awesome stays looking forward to my future in IHG .It’s always great staying at IHG .lookin into a week stay in Portland me. Stayed in rosewood in Mcdonaugh ga and dats inn xpress in Augusta ga.I would like to be an ambassador and travel around to all IHG locations.
Comfortable, great bed experience
By
February 20, 2023
I would recommend this place to any and all people interested in going to McDonough, GA. or other city that may have a Candlewood Suites Hotel but the one in McDonough is pretty much the best for me.
All around great experience
ByFord85
February 19, 2023
The 3 weeks I stayed have no complaints vary clean and everything was perfect
Great Value
ByMarineMan
February 13, 2023
This candlewood suite is probably the nicest one I’ve stayed at. Staff is so customer friendly and the rooms super clean.
My stay
ByJN stay was for business
February 12, 2023
Only thing I did not like about my stay, was they didn’t have coffee in the room daily. They said they ran out? And having to go to the desk for toilet paper
A complete hotel experience, home away from home
ByOsorio18
January 31, 2023
Everything you need is already there for you and not only is the kitchenette great but there's also pots, pans and utensils to use that makes the experience that more enjoyable.
Sink was slow
ByPgergs
January 08, 2023
Staff was great. No too toothpaste available. Ability to have pets great. No extra pillows available