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 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Room
ByDJ Rey
August 13, 2017
The room was rapidly clean in time for our arrival, the location of the hotel was perfect to eat and to get back on the road again.
Passing by
ByTennis menace
August 09, 2017
Me and my sister needed a hotel while traveling to Southern Califirnia and all it was available was a single bed at a high price and was not able to use my rewards. This is my first stay at a Candlewood Suites, the front desk attendant greeted me with a big smile, eager to help, that was excellent!
Regular guests
ByDCP81
August 09, 2017
We've come to expect a certain standard of room quality and aren't usually disappointed. Our room had a TV that didn't work. It wasn't fixed during our stay but the manager followed through after the fact and more than made up for the inconvenience we experienced.
Highly recommend this hotel
ByChad
August 06, 2017
The staff is phenomenal and the rooms are well taken care of.
Near the Airport, Poorly Run Hotel
ByDabalte
August 06, 2017
Staff had little to no clue about which rooms were occupied and clean when we checked in. We waited as the staff had to manually check numerous rooms to see which ones were occupied and/or clean. Blamed the previous shift for not doing their job. Good location near the airport but considering the alternatives are close enough, certainly can't recommend staying here. Also, I am spire elite and no mention or benefit at all on this property.
I reccommend
Byjust me
July 30, 2017
A quiet peaceful nigh,with transportation provided to the airport.
It was ok.
ByAirdog
July 26, 2017
Room waa nice and comfortable, but the service could be improved.
Medford
ByMember Since 1998
July 25, 2017
I have been a loyal Priority Club member since 1998. I normally stay at Holiday Inn or Holiday Inn Express. I stayed at Candlewood Suites for this trip. I understand it is for extended stay guests. However I feel if they take short stay reservations and guests, the housekeeping should compare to other short stay hotels. I understand no breakfast is available and the market pantry was well stocked and priced fairly. However after hiking Crater Lake all day we returned to a room that had not been touched since we left. Old towels in the floor and no new towels provided. After asking the front desk they did bring towels to us but I still feel for the price we should have been afforded better housekeeping.
Quiet and comfortable
Byarock
July 22, 2017
Loved how quiet the hotel was even though it was pretty busy
Great place and excellent quality for the value
ByMedfordbound
July 21, 2017
This was great place to stay! The only down side is that there isn't a pool/hot tub. I did ask for a ground floor but ended up on the 4th. I think this was due to most nights I was there the place was sold out. It was very quiet too for being close to the airport. Room was clean and comfortable. I have a bad back so I find most hotel beds just don't cut it for me but this one was pretty good. The pillows were okay and would flatten out pretty fast , usually just from one nights sleep. Other than that, this place was great and I will stay again if in the area.
Beware of this location
Byrick1727
July 18, 2017
Stayed here using points and the room smelled of mold. They tried to bill me for items from the Cupboard when I had not used it. Find a different location.
Cozy
ByJayflo
July 17, 2017
Nice and spaces. Need a free breakfast at that place though.