Open Gallery
 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Reservation process was terrible
ByKA321
April 19, 2023
I reserved our room over the phone. It was really hard to understand the person. I was told the pool and hot tub were open. This location doesn't even have those. At check- in, the staff couldn't honor the quote given in the reservation and told me I'd have to speak to the general manager at a later date. So I ended up paying $40 more than the original quoted price.
The room was clean, sheets were soft and clean, but the TV was a joke. It's the size of a small computer monitor. If I'm staying in a suite, it is expected that the TV is big enough to see from across the room.
It's close to the airport. For a small fee, we were able to park our vehicle there for up to two weeks. That was our primary reason for selecting this location. I'll look at other hotels before choosing this one again.
Great set up for extended stays...
ByTatonkaman
April 03, 2023
With a full size fridge, two cook tops, plates, silverware, pots and pans, and food storage containers, this place is perfect for extended stays! The staff is overly helpful and courteous. Overall WIN!!
Well-Equipped Room
ByRecliner
April 03, 2023
I was pleasantly surprised by the amenities in my room, the reclining chair was a great touch! The bed was comfortable, room was clean. The kitchenette in the room was well-stocked and appreciated. The fridge was a little loud at night in the room.
Friendly and Sympathetic during a traumatic event in my life
ByDonny/Crazylegz
March 31, 2023
When my apartment burnt down the staff at this hotel was extremely caring and sympathetic and made every effort to make sure that we were satisfied and ease some of our stress! They went above and beyond to help us in our desperate time of need.
They are pet friendly and accommodating to the pets as well as the guests. And this hotel offers amenities that I have never experienced with other hotel chains such as:
* In room kitchenette
* A on-site convenience store ( complete with food/meals )
* Free Gym
* A Lending Locker ( where u can borrow various items and entertainment )
*FREE LAUNDRY for hotel guests
..... and more.
This place is amazing! I felt as though this place gave me a home when I lost a place to call home! Thank you so much!
Friendly and caring staff.
Byt.rodgers26
March 28, 2023
The staff was very friendly and helpful. Hotel was clean and comfortable. Have stayed there many times and are always treated well. Have recommended this hotel to family and friends and they have been impressed as well.
Extremely well furnished suite
ByChainsaw609
March 23, 2023
The room accommodations were top notch and the value was outstanding.
Outstanding Customer Service
ByMikeW
March 14, 2023
I am so appreciative of the outstanding staff on site. They did everything to make sure my stay was great. The rooms were clean and comfortable. The location was easy to find and located where it was simple to get where I needed to go.
Nice, clean rooms!
ByPilot15
March 14, 2023
My room was the perfect layout. The bed was comfortable. Kitchenette was awesome! Staff was friendly and helpful!
The mist comfortable stay in Medford
ByMarieange
March 13, 2023
I love Candlewood. The rooms are immaculate, the beds are fabulous, the pillows are amazing and the staff is very friendly, professional and accommodating. I highly recommend staying here, especially if you are flying out. You can park at the hotel while you're gone, and they shuttle you to and from the airport. Highly recommend
Comfortable bed and great service.
BySteveHC
March 11, 2023
Room was clean, comfortable and well apportioned. Great helpful staff. It would have been nice to have a few breakfast items available without cost. Stay was very pleasant and restful. Facility seemed to be well kept.
Very pleasant and inviting
ByJHoppaRN
March 09, 2023
Very accommodating for my last minute booking and allowed me to check 8n an hour early. Booked for quick access to airport in morning. Shuttle driver didn't show, so desk clerk jumped right in and took me to the airport. She was pleasant and didn't make me feel like a burden. Awesome!!
Close to airport
Byjerryh96
February 25, 2023
Front desk staff were friendly and accommodating. Hotel and room are spacious and clean. Staff made sure I received my IHG rewards. Only one minor complaint, that I did not mention at checkout, was the refrigerator made l little noise when cycling.