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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 172 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    172reviews

    • 5 Stars
      122
    • 4 Stars
      26
    • 3 Stars
      14
    • 2 Stars
      5
    • 1 Stars
      5

    Better for long-term than overnight

    By

    May 23, 2017

    Hotel seemed short on staff. Room had good amenities for long-term stay.

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    Stay out of Nogales

    By

    May 16, 2017

    club

    I am used to having my room cleaned twice weekly at extended stay hotels: once to clean deeply, and a second time to empty trashes and restock supplies. Nogales Candlewood cleaned once weekly. During that time, they did not empty all the trashes or restock items. At one point I was out of toilet paper, Kleenex, coffee, dishwasher detergent and salt. It took 3 requests and 8 days to fix a flickering light in the bathroom. 2 of the 4 dryers were not working in the laundromat area. The remote didn't work for the DVD player and staff did not offer to replace it.
    On the up side, it's very quiet. Maybe because the locals know not to stay there.

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    Eh.... not great. Holiday inn across parking lot is better

    By

    May 14, 2017

    club

    See previous comments. Booked king given double queen. No breakfast. Chairs are in disrepair. Bath tub is hard to get in out off due to shape and lack of edge. Checkout person was away from desk for at least 20 min leaving 7 people on line to checkout.

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    None

    By

    May 13, 2017

    I believethis entire establishment needs to be redone. The furniture is ripped and unappealing.

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    Quality Engineer

    By

    May 11, 2017

    club

    I enjoyed my stay at candlewood and will stay again
    This Survey is to long

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    Family get a way

    By

    May 04, 2017

    club

    Family party, hard to find somebody at the front desk, nice facility, the restroom at the lobby was always clean, housekeeping lady was nice...

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    Comfortable and safe place

    By

    May 03, 2017

    platinumelite

    Good location , good front desk staff. A bit noisy but overall a good value. Clean common area. Some furniture is outdated.

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    So-So

    By

    April 24, 2017

    The room was very clean and comfortable, and the kitchen was decent.

    I wasn't crazy about the bed but the pillows were great. The television selection was nice because it's DirecTV and I'm familiar with that.

    The hotel staff was rarely at the front desk. I actually waited for a solid 10 minutes upon checkout and nobody showed up so I left a sticky note with my keys.

    The room above me was very loud every morning at 5am. Not a big deal because I had to get up around then but it could bother somebody.

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    Buen Lugar

    By

    April 21, 2017

    Muy buen lugar para vacacionar, se encuentra limpio y céntrico en la frontera

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    Great service

    By

    April 20, 2017

    club

    The staff help you on all your needs, the hotel is comfortable, need to improve on breakfast service.

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    Ok for Business Travel

    By

    April 20, 2017

    The staff is often away from the front desk. It's very weird. I wouldn't want to spend a ton of time in this hotel, the Holiday Inn next door was better, which is strange.

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    Great stay

    By

    April 16, 2017

    Rooms are really comfortable and kitchen was a plus you we have big fridge stove coffee maker
    And there is snacks shop by lobby
    Excellent
    Overall

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