Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property
Overall Experience 3.9
73%
Recommend This Property
|
Very clean and conveniently located
Byjerrich74
November 26, 2023
Very clean and conveniently located. Near a lot of outlet malls for easy shopping and dining. The beds are very soft with tons of pillows. The breakfast buffet was hot and delicious. I highly recommend this hotel.
Comfortable bed, has dishes for extended stay, wonderful
By
November 15, 2023
The only two qualms I had was the elevator didn't go down and no tea or pods for regular coffee to make in the room
Good affordable stay in the Memphis area
ByUdawg
November 13, 2023
This hotel was just where we needed to stay after a wedding in the Memphis area. We had no problems checking in and the room was as we needed it. I would recommend to anyone needing an affordable decent place to stay outside of Memphis.
Did live up to the IHG Worldwide Standard
ByLytlefarm
October 21, 2023
This hotel did not live up to the IHG standard. As a person who lives abroad and travels often, I count on the IHG group to ensure I have a great stay. I have not been disappointed until now. This will not stop me from staying at IHG Hotels, but I will certainly read the reviews before I book.
Ok service and comfortable bed
ByHooks44
October 09, 2023
Nice place to stay and sleep well. The service could've been better but overall everything was nice. The area was really good and there wasn't much noise. The bed was the best I've slept in overall. I would refer thus place to others.
Horrible hospitality and rooms were not cleaned
ByBisquick246
October 09, 2023
I reserved a king size room, and when we showed up at 10 PM the room was never cleaned and look like it was occupied. IHG said there was three king size rooms available but because we had pets they didn’t wanna give us another room so they gave us a queen size room, which is difficult to sleep on the bed being as tall as I am.
Great service that’s it.
ByGina
September 30, 2023
I stopped at this hotel because it is in the IHG community during a long drive. It seemed the room as not properly cleaned after the last guest. And the fridge was making a loud sound throughout the night. The front desk clerk was excellent.
GREAT ROOM
ByShon30
September 25, 2023
I Would say the room was nice but the couch had stains. I don't like the fact that the hotel light was low. I do feel the lobby area needs an upgrade. I promise if they had hot food of our choice I would of paid extra.
Comfort for the price...
ByIbn Moncrief
September 15, 2023
Find our way there easily and checkin was a little scary due to a cancellation we didn't know about nor received a call about the cancellation that the hotel made due to water damage and problems and no cleaning personnel on duty. It was a peaceful stay, and the price wasn't bad either. I may be back to this location. It wasn't terrible. Just could have been much better.
Need to clean and repair
ByMohumbie50
September 08, 2023
The rooms smell. The bathroom was dirty and had no soap. The sink was broken. When I brought to staffs attention, they were impassive. If I hadn't checked in so late, I would have switched hotels.
Not that neat
ByMade it work
September 05, 2023
We arrived late due to traffic. They said they were closed because they had brown water and sent their cleaning staff home. It was late and they said they had one clean room and we took it and found crackers that were stepped on the floor, the dishes were dirty, and the surface areas were not cleaned off. We swept, aired out the room, and cleaned the room ourselves the next day. The water was never brown. Would not recommend this place.
Would not stay at this hotel again.
ByTimya
August 21, 2023
I would not recommend this hotel. There was an odor. Our tv, phone and stove did not work I let the front desk know and nothing was done about it. I guess the only good thing was that there was no bugs in the room.