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 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.4
86%
Recommend This Property
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Disappointment in Stay
ByNoCanlewoodSuitesAgain
November 12, 2019
Candlewood Suites generally is a good place to stay. Though the hotel in Richardson did not provide trash service, guest requested to take out their own trash. Beds very uncomfortable, you need a ladder to climb into the bed. Housekeeping was unable to communicate with guest (could not speak English). Front desk was a no action (do nothing) team. I would recommend hotel seekers to look at other nearby hotels for long stays.
Probably the worst hotel to stay in Dallas area
Bytraveller100000000009
November 11, 2019
Rude unprofessional staffs. nightmare!
Probably the worst hotel to stay in Dallas area. This hotel has the worst manager who never listens to guest's concerns.
Great stay at candlewood
ByJakeontop01
November 11, 2019
The rooms were so comfortable and the staff was great too
Candlewood 75vand George Bush
ByDarrell
November 10, 2019
Excellent. Staff make you feel like you are at home
Thank you Candlewood Staff / Kori and Team
ByDaddy's Girl
November 05, 2019
Kori,
You and your staff are amazing. You always go above and beyond the call of duty to make all of your guests feel like they are at home. Thank you for that! I hope your organization realizes what an asset you are to the company.
John should be commended as well as he always demonstrates a professional demeanor and at the same time operates with compassion toward all guests. The staff at this hotel is like no other Candlewood that I have stayed at. If you haven't stayed at this location, please check it out. I assure you that you will not be disappointed and you won't want to stay any where else!
Thanks Candlewood Team!
Carla
Very clean room/property
ByMike
November 02, 2019
The property is very clean and very well maintained. It's easy to get to and is in a great location. A great value.
Will look them up when traveling
ByDebra
October 30, 2019
Comfortable bedding, nice appliances, nice bathroom and towels, clean,great desk area.
Comfortable beds and great service
ByBubba
October 21, 2019
Excellent service and safe place to stay. Friendly staff and centrally located
Lost and not found
Bymolly
October 17, 2019
Items were left in the room and one would think that the items would be found as someone has to clean the room before another guest stayed in the room. Items not reported found. UGH!
My review
ByCookies
October 17, 2019
The kitchen and available appliances were good. And the Room was clean. The front desk employees were accommodating and good.
great hotel
Bywillis
October 16, 2019
will return when in the area, very clean and friendly
Great fit and value
ByRacerX88
October 14, 2019
We were in between houses having sold one and waiting to close on another we stayed at Candlewood. The location was helpful; having the kitchen was essential for our Keto diet and the staff was extremely accommodating and friendly.