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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.4

    based on 457 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    457reviews

    • 5 Stars
      309
    • 4 Stars
      77
    • 3 Stars
      26
    • 2 Stars
      22
    • 1 Stars
      23

    Disappointment in Stay

    By

    November 12, 2019

    club

    Candlewood Suites generally is a good place to stay. Though the hotel in Richardson did not provide trash service, guest requested to take out their own trash. Beds very uncomfortable, you need a ladder to climb into the bed. Housekeeping was unable to communicate with guest (could not speak English). Front desk was a no action (do nothing) team. I would recommend hotel seekers to look at other nearby hotels for long stays.

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    Probably the worst hotel to stay in Dallas area

    By

    November 11, 2019

    platinumelite

    Rude unprofessional staffs. nightmare!

    Probably the worst hotel to stay in Dallas area. This hotel has the worst manager who never listens to guest's concerns.

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    Great stay at candlewood

    By

    November 11, 2019

    club

    The rooms were so comfortable and the staff was great too

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    Candlewood 75vand George Bush

    By

    November 10, 2019

    platinumelite

    Excellent. Staff make you feel like you are at home

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    Thank you Candlewood Staff / Kori and Team

    By

    November 05, 2019

    Kori,

    You and your staff are amazing. You always go above and beyond the call of duty to make all of your guests feel like they are at home. Thank you for that! I hope your organization realizes what an asset you are to the company.

    John should be commended as well as he always demonstrates a professional demeanor and at the same time operates with compassion toward all guests. The staff at this hotel is like no other Candlewood that I have stayed at. If you haven't stayed at this location, please check it out. I assure you that you will not be disappointed and you won't want to stay any where else!
    Thanks Candlewood Team!
    Carla

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    Very clean room/property

    By

    November 02, 2019

    The property is very clean and very well maintained. It's easy to get to and is in a great location. A great value.

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    Will look them up when traveling

    By

    October 30, 2019

    Comfortable bedding, nice appliances, nice bathroom and towels, clean,great desk area.

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    Comfortable beds and great service

    By

    October 21, 2019

    Excellent service and safe place to stay. Friendly staff and centrally located

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    Lost and not found

    By

    October 17, 2019

    Items were left in the room and one would think that the items would be found as someone has to clean the room before another guest stayed in the room. Items not reported found. UGH!

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    My review

    By

    October 17, 2019

    club

    The kitchen and available appliances were good. And the Room was clean. The front desk employees were accommodating and good.

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    great hotel

    By

    October 16, 2019

    will return when in the area, very clean and friendly

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    Great fit and value

    By

    October 14, 2019

    We were in between houses having sold one and waiting to close on another we stayed at Candlewood. The location was helpful; having the kitchen was essential for our Keto diet and the staff was extremely accommodating and friendly.

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