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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.3

    based on 223 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    223reviews

    • 5 Stars
      151
    • 4 Stars
      37
    • 3 Stars
      12
    • 2 Stars
      8
    • 1 Stars
      15

    Great service and comfort

    By

    April 24, 2017

    platinumelite

    I stay here frequently for business purposes. The manager always greets me by name and has taken care of any issues which have been few. This hotel is close to my place of business and is always well kept. My dog travels with me during these visits and the hotel being pet friendly is important. Large area for walking him.

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    early check in

    By

    April 24, 2017

    called a day in advance to see if I could check in early and I was told I can check in at 12pm, drove 14 hours and got there about 1150-1200 the front desk clerk asked me was I waiting to check out and I told him no I was checking in and he said check in is at 3pm I informed him that I called yesterday and I was told I could check in at 12 he then said, well night crew cant tell us who's checking in early and we don't have anything ready so I ask when can I check in cause I been driving for 14 hours and I'm tried he said we don't have anything ready so I said if you look at my reservation you'll see it say that I have a early check in so he looked at my reservation and then the head housekeeper went upstairs and came back to tell me my room is ready.

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    Very clean, stylish, and comfortable hotel.

    By

    April 12, 2017

    club

    I was delighted to find that in a city as large as Dallas Texas that our suite was exceptionally comfortable and clean. The king size bed was of good quality and very comfortable. I definitely would stay at this hotel again should I have to be in the Dallas TX area.

    Sandra Archer
    Panama City Beach, FL

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    Richardson Trip

    By

    April 10, 2017

    platinumelite

    I had a nice stay in Richardson. Great staff and nice room.

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    not this hotel

    By

    April 07, 2017

    club

    I love the Holiday Inn Express which is part of this group, but cannot recommend this candlewood suites.. my room was full of smoke, hallways were filthy. No breakfast, no toothbrush.. just not the usual from this organization.

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    Clean, Comfortable, Caring Staff

    By

    April 05, 2017

    club

    My experience at Candlewood Suite Dallas Plano East was AWESOME! I can't stress enough how delighted I was with my staff. Everything was spot-on.

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    First stay

    By

    April 03, 2017

    club

    Really nice stay. Great location and extremely convenient.

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    inexpensive and flexible

    By

    April 01, 2017

    club

    Overall the staff was very friendly and if asked they would help with anything you needed.

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    Amazing service and staff!!

    By

    March 30, 2017

    Even when we needs towels at 1 am and the night auditor was buay....she didn't want me to wait so she brought them up to our room. Thank you so much!! It's the little things that make the differences during travel. You guys keep it up and keep being a positive on every guests days!

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    Not a expected

    By

    March 29, 2017

    club

    My 1st stay in candlewood suites turned out to be my last stay

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    Always great!

    By

    March 22, 2017

    The staff Is always awesome. They greet me by name and insure that I am comfortable. I really appreciate that.

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    Comfortable bed and roomy suiite/

    By

    March 20, 2017

    platinumelite

    This was a very comfortable space in a good location. Rooms were clean and full kitchen was wonderful.

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