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    Candlewood Suites Dallas Plano East Richardson

    Candlewood Suites Plano East Richardson features 92 extended stay guest rooms. The hotel is an extended stay hotel centrally in an affluent suburb in northern Dallas. Plano boasts a quaint downtown with brick-lined streets with boutiques and one-of-a-kind eateries.

    If you're visiting Plano on business, our hotel is conveniently located off the President George Bush Parkway, just minutes from Richardson Telecom and Technology Corridor. Nearby businesses include Cisco Systems, Raytheon, State Farm Regional Office, Verizon Wireless Call Center, Bank of America Call Center, Kodiak Networks, Fujitsu, Intertek, Samsung and Qorvo (Triquint) The business center is equipped with all the tools you need, and all suites have free Wi-Fi access.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Dallas Plano East Richardson
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.4

    based on 169 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    169reviews

    • 5 Stars
      113
    • 4 Stars
      30
    • 3 Stars
      11
    • 2 Stars
      5
    • 1 Stars
      10

    Beware- Roach Problem

    By

    July 15, 2016

    Second stay, same problem. ROACHES!!! 1st time, I was no one has ever complained about roaches before and that this was the 1st time. The manager contacted me before I had to make the call to her as the front desk clerk explained the issue to her. Very impressive! Moving forward, I decided to give the hotel another try. Bad Mistake. I left pizza crust on a dish sitting near the sink and later got out of bed because I thought I felt something crawl on me. I did not find anything in the bed but the dish and the counter were crawling with ROACHES. I begin to record the "scatter" as I did not believe the hotel would believe me a 2nd time. I called and called the front desk, no answer. I left the hotel at 1:30 am. The night auditor wasn't anywhere to be found. To date, I have not heard from manager, nor will she return my calls. I have sent the video and complaint to the hotel and corporate. I was offered 10K points for my trouble. The Front Desk Sidne is great.
    Thanks IHG and Candlewood Suites.

    Posted byHotelStaff
    July 17, 2016
    Dear Mazengray, Thank you for your review regarding your stay, and for pointing out that you noticed an insect in your guest room. I have had Terminix inspect the guest room that you reported, so that they can take care of any issue. I am happy that our brand was able to provide you with reward points, in a good faith effort, to thank you for your patronage. We take pride in our hotel, and are always happy when a guest alerts us of a problem ,so that we can contact the proper company, to remedy the problem. --KNooner;General Manager
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    Awesome Staff

    By

    June 29, 2016

    platinumelite

    Very friendly. Very welcoming. Eager to make my stay the best. I don't like traffic noise, so they moved me away from it.

    Posted byHotelStaff
    July 03, 2016
    Dear Jolo13, I first want to thank you for being our loyal guest. Always a pleasure to see your friendly face. Thank you so much for taking the time to review your stay with us. We truly appreciate your feedback as it helps us provide the best quality service for our guests. I was delighted to share your kind words with our staff, who are dedicated to making sure each guest is taken care of. I was also pleased that we were able to place you in a very quiet area of the hotel. Thank you again for sharing your review with us and fellow travelers. --KNooner;General Manager
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    Great room and comfortable bed.

    By

    June 21, 2016

    Enjoyed the stay and ammenities. Very nice and helpful staff.The room was quiet and the cooling unit worked to our satisfaction. Thank you for your excellent hospitality.

    Posted byHotelStaff
    July 03, 2016
    Dear John of Oklahoma, Thank you for writing a review of your stay with us. We are delighted to see that you had such a wonderful stay, and that your room was quiet and cool. I am grateful that you were impressed with our guest service ,while here with us. We certainly look forward to having you stay with us again upon your next visit to the Plano area. --KNooner;General Manager
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    First Time,Extremely Impressed!!

    By

    June 11, 2016

    This was my first time staying in a Candlewood Suites, and I was very impressed. Clean, comfortable, and very nice people.
    Will be back!!

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