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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 406 reviews
89%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    267
  • 4 Stars
    89
  • 3 Stars
    18
  • 2 Stars
    15
  • 1 Stars
    17

Not Up to My Expectations of Candlewood

By

December 07, 2023

Clean room and reasonable price for the area.
Noisy (due to structural conditions [hard to fix] and due to construction [temporary in nature])

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Great stay

By

October 16, 2023

Very good location, comfortable beds, great service!

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Great value for money

By

September 02, 2023

The room was ready when I arrived and everything was clean. It was quiet and it allowed me to havE good night sleep

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Great place to stay

By

August 14, 2023

This was my second time staying at a candlewood location. I specifically chose this hotel for the full size fridge and freezer, also free laundry services. The only thing that was an issue was our shower head pointing directly at the shower wall cause us to have water on the floor. The staff replaced the shower head and resolved the issue quickly.

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Great Stay

By

August 09, 2023

Easy to find; comfortable and clean rooms, friendly staff; everything as expected; full fridge, full kitchen, would recommend in a heartbeat.

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Wonderful Staff

By

July 11, 2023

Needs an update...a little bit dark. There could be more plates and silverware in the kitchen as well.

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All exercise equipment is broken.

By

April 16, 2023

Totally run down equipment room. Dangerous with elliptical machine "grinding" and leaving shavings on the floor

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Good

By

March 27, 2023

My stay was great and comfortable. Close to restaurants and site seeing.

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Home Away From Home

By

March 13, 2023

Had a pleasant stay at Candlewood Suites-Rockford for a year straight! Property was quiet, comfortable bed, hot water, great heat/ AC, ample parking, weekly housekeeping! And it’s conveniently located near a coach bus station if you need a ride to O’Hare Airport or Downtown Chicago !

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Feels like home.

By

March 02, 2023

Everyone is so nice and helpful.
Rooms are clean and comfortable.
The staff is amazing from check in to check out, I’m always welcomed with a hello and a smile.
Close to everything and always a great stay.

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Adequate accomodations.

By

January 29, 2023

I did not expect much from Candlewood Suites and that's basically what I got. The room was adequate. The room was clean. The hotel is dark and depressing. The bed was small. The room served its purpose, a place to sleep. I would not want to spend any extended time there.

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Enjoyable stay

By

January 11, 2023

Clean comfortable beds. Great location. Walmart and Sam's are close. Any type of restaurant you like is also close by

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