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82%
Recommend This Property
Overall Experience 3.8
82%
Recommend This Property
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Best case scenario in a quick short time!
ByStarkinc.
April 28, 2021
With my job in travel and working in several states, I find it pleasing that any IHG branch of hotel has the most accommodating staff, no matter the location.
Stay comfortable and cozy and at home with any of them!
Great service
ByShells
April 22, 2021
I kept adding a night or two and with any issues, they had new keys ready for me and I never had to change rooms.
Great service
BySheka
April 20, 2021
The room was very nice. The beds were comfortable. It's located in a very good area.
Horrible
ByUnhappy
April 13, 2021
The noise was ridiculous. I couldn’t sleep from all the vehicle passing. This hotel is too close to the interstate. They also allow animals in the hotel. Not once did I see them clean the elevator after the dogs . The floor was nasty. I told front desk about the laundry room not having a trash can in it. Guest were putting trash in table. I booked two rooms one room was missing a chair. And the other room was missing a recliner. This wasn’t the experience I was looking for on my romantic getaway.
Clean, convenient and friendly staff
ByMica01
April 08, 2021
Great customer service, close to everything, clean spacious suite room. Great price. Only suggestion would be to have more blankets and sheets available in rooms, other than that everything was great and would stay there again when we are back in town.
Clean but noisy
Byms1958
April 06, 2021
Nice kitchen set-up, but no utensils or cookware. The room I received was in the front and was very noisy (right next to freeway), should have spent more on insulating the windows. Had to sleep with ear plugs, but bed was cozy. No free breakfast items and they don't clean the room unless you ask them to. Otherwise, get a room away from the front and should be good.
very good service at check in.staff was ready and willing to answer all qu
Bymr. ed
April 05, 2021
Over all it was a good experience. I use this chain of hotels all the time. I have been a member for a very long time.
Stay
ByDondo
April 03, 2021
The stay was very bad there was beer caps all over the floor and food on the ground
Comfortable bed and room
ByGarry
March 29, 2021
Great place to stay while I'm in town on business. Easy access from freeway and easy access to restaurants
Worst experience in any hotel
ByJuanJ
March 27, 2021
1) The room was delivered to me dirty. The bed was unmade, the bathroom dirty with hair on the floor, empty glasses on the sink.
2) The receptionist, after making the claim, began to cry. Apparently everything had gone wrong that day, I had communication with other guests and they had a similar experience.
3) Most of the guests did not wear masks, and no member of the staff asked them to do so.
4) After the first night, no one went to clean the room again. The second night we slept without cleaning.
5) The attitude of the hotel manager, a Hindu man (I can't remember his name) left much to be desired. He does not deserve to be in that position. He runs the worst hotel I've ever stayed in.
Poor house keeping
ByWhit
March 23, 2021
Already explained problems I had on survey how management was rude room not cleaned! Still no call back from hotel management.
Not what I expected
ByHouston Guest
March 22, 2021
This hotel did not meet my expectations. Will not recommend.