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 Guest Reviews
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81%
Recommend This Property
Overall Experience 4
81%
Recommend This Property
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Great business stay
ByWill
June 02, 2022
We have a lot of projects with local companies in the area and found this hotel to not only be the most affordable but the most comfortable. One of my top 10 IHG hotels in my list. Thanks for everything!
Lack of attention
Bybrianmac470
April 27, 2022
When offering cooking facilities it is expected that the room will come equipped with more than just two small pots. When there is no ice maker on site, it is expected that the ice maker in the freezer portion of the fridge actually makes ice. When you bring these things to the attention to the front desk after you have checked in you expect more than just a smile.
Reservation
ByPamayarbrough
April 27, 2022
My daughter and I went to a concert in San Antonio. We actually had a reservation at another hotel. It was very late when we arrived at that hotel and did not feel safe and the room was not clean. I called several hotels in the area and they either did not answer or were booked. I called IHG general reservation number and a kind lady not only found us a safe place to stay she stayed on the phone with me until we were inside. I am so grateful and wish I knew her name.
Getaway
ByLuckylee
December 01, 2021
I love the studio suite and cleanliness. Kitchen was very convenient
AMAZING service!!!
ByCary
November 26, 2021
No complaints. Staff was helpful and really nice. Rooms were clean and spacious. When we have another soccer tournament there thats where we plan to stay again.
Comfort and services are great
ByRich
November 13, 2021
We are seniors and comfort is king. Value ranks second, this facility has both.
Clean, Convenient and Affordable
ByPauline
November 10, 2021
The front desk was friendly and welcoming. Our room was clean and the kitchenette had everything we could need. The beds and pillows were very comfortable. The bathroom was clean, which is the primary thing I look for when choosing a stay, and the toiletreies were quality. It was so nice to take a hot shower and get a good night's rest. Check-in and check-out were easy. This place is very family friendly, new and clean. I would stay again.
Good experience
ByAllison
November 06, 2021
Overall the stay was great! I’m just being nit picky here to tell you guys what I noticed while I was there. Coffee in the lobby would’ve been fantastic! Also, there were no Kleenex’s in my room (my allergies were acting up) so I had to blow my nose with toilet paper. Nothing major just little things I noticed while I was there :)
Candlewood Schertz Texas
ByBOB-O
November 01, 2021
Great place to stay. Kitchenette. Everything in great working order. String internet.
First Time Stay
ByTKG1234
October 26, 2021
Awesome Hotel, great for a long term stay or even just one night.
Room 201
ByMJR11
October 20, 2021
Sorry way to noisy from the road
Slept terrible all 3 nights
Hotel was clean and staff was good
Funny though they had no Kleenex for guests
Cozy environment and clean room
ByCeejay
October 20, 2021
I enjoyed my over a month stay at candlewood shertz, their cleanliness is awesome, the staffs are so friendly and proffessional and helpful. I would highly recommend