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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 331 reviews
94%
Recommend This Property

Ratings Breakdown

331reviews

  • 5 Stars
    273
  • 4 Stars
    34
  • 3 Stars
    9
  • 2 Stars
    5
  • 1 Stars
    10

Lovely Hotel

By

November 27, 2023

Love the hotel. Clean , comfortable mattress and a lot of amenities. Felt like we were at home. All of the employees were so helpful and nice.

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Friendly Front desk and clean hotel

By

November 11, 2023

The hotel is clean and the good part about it, they have free laundry which is very convenient for people who stay in long term. The front desk is friendly and helpful.
I recommend this place to my friends when they come to Houston.
And I will definitely stay to this hotel again.

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Nice hotel and easy access

By

October 30, 2023

Enjoyed our stayed in this hotel. Spacious room and comfortable bedding. The staff also very helpful and nice. will be back when we are in Houston!

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Terrible front staff

By

October 30, 2023

Front staff very unfriendly. Hot tub did not work, told staff and they said they would come look at it, they never did. Had to exchange my own towels. You could hear water running down drain pipes in wall.

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Welcoming staff and Large Rooms

By

October 26, 2023

I was provided a complimentary drink upon check-in, which was an unexpected surprise! The rooms were unbelievably large and well-equipped beyond the needs of my short stay. I felt comfortable and secure my whole stay!

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Comfort of the beds where great

By

October 25, 2023

It was good hotel just the area is really bad and always has bums asking for stuff and the male front desk man always asking you for cigarettes are money

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Helpful and friendly staff

By

October 22, 2023

The staff member answers all of my questions about the direction of the place that I need to go.

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Great hotel

By

October 19, 2023

Love the hotel a lot and had a lot of amenities. The hotel is so clean and also close to good restaurant.

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Comfort and Guest Service Under One Roof

By

October 14, 2023

This was my first time reserving a room at Candlewood Suites. I was traveling for business and visiting with family in the area. The location was convenient for everything(restaurants, interstate, TOP Golf, WalMart, and my family). It was clean, attractive and welcoming. I was proud to bring any visitors into the lobby. It was a home away from home. The staff was expecting me, had my paperwork ready, and was happy to meet my request for handicap accommodations for my mother. She could not stop praising the comfort of the bed and pillows as well as the overall appearance of the room. We will be reserving future rooms at this location.

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Best hotel in town

By

October 11, 2023

Love the amenities and the room. We love all the customer service in this hotel. Good area

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Room is good, no breakfast and surprise fee not good

By

October 09, 2023

The room was great, very spacious, clean. Not having breakfast included as it was made to seem it was and a surprise $100 deposit hold on my card will have me not staying at a Candlewood hotel again.

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Clean candlewood

By

September 28, 2023

1st time stayed in this hotel. The room is very clean and spacious. Really like the full kitchen inside the suite so you can comfortably cook.

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