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 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Great staff and service
Bycinnamon2016
September 25, 2016
The staff is very helpful and friendly at all times. It is a pet friendly hotel, which is important to me. It is close to Dulles Town Center and many restaurants.
Convenient Long Stay Hotel
ByCandlewood goer
September 16, 2016
For the past couple of years I have stayed at different Candlewood Hotels ( about 30 days a year)and I prefer Sterling due to Price, and close shopping area.
The Sales Manager is an awesome lady and helpful. Most of the staff are friendly but I was not comfortable with couple of them, one female never used to smile and one young Male was so into regulation that you felt like you are dealing with a jail guard. Having said that there were enough friendly staff that overall made me happy with the Staff.
Clean rooms and bathrooms and supper white towels.
Full kitchen and Great Location
ByHoliday Fun1
September 12, 2016
Room had a full kitchen with convenient supplies and was near to shopping (mall) , airport (Dulles), and Leesburg/Sterling/Reston attractions. Would be perfect for someone who is staying multiple days for business and doesn't want to eat out. Cupboard is convenient for snacks. Free parking and laundry.
Nice Place
Bychiiafficinado
September 08, 2016
Great value for the area. Staff is very accommodating and friendly
Bad pet room
Bycormier35
September 07, 2016
I needed to stay in the area another week but checked out and went to another rewards hotel chain I also use frequently. I will also ask about pet free rooms in the future at all hotels!
Excellent Cusomer Service
Bycassidy24
August 30, 2016
Each time I stay here the customer service is excellent. Brenda is very helpful at all times. The best part is I can have my dogs stay here.
Service
ByPegram
August 30, 2016
The Staff was Okay. They Suites need more help on the weekends. There should always be proper staff at the front desk for the guests safety. The trash can on the outside was always full and running over.
Home Away from Home
ByAkpan
August 22, 2016
Known entity! The Candlewood Suites has been my home away from home for the past 6 years...still likely it for cost value and efficiency.
Need to put a king size bed
By13calvin54
August 11, 2016
The bed was a little small, a king size bed would be more likely to suite me. The staff was great, they provided us with all the needs. Weekend staff was very helpful with the internet problems I had on my laptop. I would like to thank the weekend person for all the help. This individual went out of his was to help.
Disappointing
ByWorkingMomma23
July 25, 2016
I was very disappointed with my recent stay. I picked this hotel because of its proximity to work and the availability of a kitchen to cook in. My toilet was running the entire stay. My electrical plug didn't work in my kitchen, so to brew coffee I had to drag the coffee maker to the nightstand. The gym is a joke with it being basically in the same room as the laundry. It's disruptive to have people coming in and out doing laundry while I was running on the treadmill...
I did not feel safe as a single female parking and entering the building at night. There were other guests (construction workers) frequently gathered in groups around the grilling area and smoking at exits. My hallway leading to my room smelled awful for 4 days running! I literally held my breath every time I entered or exited my room. I will not be staying here again, especially after I found a much nicer hotel for the same price per night right down the road...
Stay at Candlewood Suites
Bydbj11909
July 04, 2016
Really close to the airport which is why I choose this roomstay. The place is nice and clean and easy to get in and back on the interstate. Right by airport, If you need a place to stay near the airport this is a good place to stay.
clean and comfy
Bythe pomie mommie
June 24, 2016
decent hotel gym, comfy bed and nice to have the mini kitchen