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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 715 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    715reviews

    • 5 Stars
      470
    • 4 Stars
      159
    • 3 Stars
      32
    • 2 Stars
      35
    • 1 Stars
      19

    Fabulous Experience and great staff

    By

    November 18, 2019

    club

    We always choose Candlewood Suites in Windsor Locks when we are flying out of BDL. It is a superb experience in every way and we can begin or end our trip fully rested. Their service to and from the airport are exceptional and the staff loves taking care of people - on our second visit they remembered who we were!

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    Comfortable hotel

    By

    November 17, 2019

    club

    I thoroughly enjoyed my time at the hotel. Very relaxing and quiet

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    No attempt at all

    By

    November 13, 2019

    I arrived at around four o’clock and informed the front desk I needed a shuttle to the airport in the morning. He told me they where all booked and that I wouldn’t be able to get a shuttle to the airport (it’s less then a mile away) and I should call a taxi in the morning. Told me he upgraded my room but didn’t. I asked again politely if there was any way I could be fit in to the shuttle ride in the morning as I was as staying at the hotel so I had early morning access to the airport, was told I should try a different hotel. If you cannot accommodate rides the airport for your guests add more trips to tell a customer he is just out of luck is ridiculous!!!!

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    Returning guest

    By

    November 12, 2019

    This is my second time using this hotel and very much enjoyed the stay.staff is courteous and professional. Shuttle service is great and minimal waiting for pickup at BDL and return to airport from hotel. I really enjoy the selections in the cupboard, makes it very easy to cook and enjoy in the room.

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    Very comfortable room.

    By

    November 06, 2019

    This hotel was inviting and clean. We had a comfortable room that was fully applianced. The bed was so comfy.

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    Good value and a nice stay

    By

    November 01, 2019

    The staff was great, and the room was clean. I would recommend a stay here.

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    My experience

    By

    October 31, 2019

    platinumelite

    The room was awful. Floor strip was missing. The AC did work half the time. The bed sink in. The bathroom smelled like mold. I was very disappointed for the price, the quality was not there.

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    Nice stay no frills

    By

    October 30, 2019

    club

    Nice hotel no frills kind of stay don’t expect housekeeping because you won’t get it. Nice pool if you can get past the stain on the floor. Gave us a affordable stay.

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    Convenient place to stay at near the airport

    By

    October 28, 2019

    Upon my arrival at Candlewood Suites in Windsor Locks CT. I was greeted with professionalism and a friendly face. I felt that this was like home. Housekeeping staff is very polite and courteous and asked you if everything is okay with your room and if you need anything to hesitate to call us. Everyday I was greeted with a very friendly and true professionalism. This is by far a great place to stay and looking forward to my next visit.

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    Convenient to Bradley Field

    By

    October 27, 2019

    If you need a place that is close to Bradley field and require a bed to rest your head, this place is clean and convenient. The staff were friendly and courteous. Shuttle to and and from the airport was great.
    They do not serve any sort of continental breakfast.

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    Great place to stay

    By

    October 25, 2019

    Close to airport. Great place to stay. Airport shuttle was convenient

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    Wonderful Hotel

    By

    October 25, 2019

    platinumelite

    I recently stayed at the Candlewood. The visit was perfect. Rooms clean and comfortable. Shuttle service to the airport was perfect. Literally no wait. Front desk was helpful at suggesting a nice place for dinner.

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