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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
83%
推荐此酒店

整体体验

4.2

基于 1319 评论
83%
推荐此酒店

Ratings Breakdown

1319评论

  • 5 星级
    742
  • 4 星级
    290
  • 3 星级
    122
  • 2 星级
    99
  • 1 星级
    66

Decent hotel for the price, but seriously in need of a deep cleaning and remodel.

By

2022 五月 12

The stay at this hotel was OK. For a quick overnight it is just fine for the prices. That said, it is evident time has taken its toll on this hotel and it hasn't received the extra care it needs.

Pros: The rooms were very big. The beds were also comfortable. The staff I interacted with were helpful and kind.

Cons: The interior of the hotel is dated. A staff member told me there had been a recent remodel, but I think it was very selective. Much of the carpet was old, ripped, and stained. Tile floors in the room had dirty or missing grout. The shower/bath caulk was dirty or missing, ceilings had cracks. Beyond the dated hotel, I had to find staff to check me in, after waiting 10 min at the front desk. Not a huge deal, but annoying. Even a sign saying "I'll be back in 10 min) would have been good. My first room was dirty when I got in, so they assigned me a different one. I appreciated the different room, but would have prefered to not have to go back down to the front desk to complain.

Overall: The hotel is decent and could be really good. If there were no other options nearby I would stay here over driving from outside, but there are other similarly priced hotels in the area that are newer/cleaner.

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Good stay

By

2022 五月 07

The staff here was excellent. Very friendly, informative and answered any questions. Jeffrey was who my family and I dealt with and he was great! The pool and hot tub were nice. The rooms were clean. The beds were comfortable but, the bathroom was a little run down in places.
The downfall for me was not having a continental breakfast. We did order supper and breakfast from the restaurant and the food was good.

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business

By

2022 五月 04

They took great care of my staff. they felt reenergized, and ready for training. They also made the accommodations for them as requested. the staff was kind, and resolved a situation immediately. With the cost of the Suite, I would deffinetly have them stay again.

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Old & run-down

By

2022 四月 26

This property in Bolingbrook, IL was in need of renovations. It looked & smelled old & unkempt. The bathroom was dirty, the TV remote didn't work & wasn't fixed after requesting service. The lobby columns had sharp edges that tore the skin from my son's foot & the front desk employee was very apathetic when told. Not a hotel I visit again.

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Last minute stay

By

2022 三月 01

I stayed overnight at this property due to snowstorm and close to work the next day.
The room was clean, staff friendly and best of all, a great nights sleep even if it was for only 6 hours.
This is the only place I stay when in Bolingbrook.

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Staff made My Staff Comfortable

By

2022 二月 18

club

I checked in with a very nice greeting. Upon arriving at my room, the tv wasn't working and also couldn't log into my computer. Also had a very loud room next door. Called the desk about the tv and computer, someone came up and tried to get them working but couldn't, gave me a number to call for IT. The room got louder next door and after speaking to the Dad, he informed me they "might or might not get quiet by bedtime". So I packed up my computer and headed down to the front desk asking for another room. He didn't give me a hassle and quickly assigned another room, on the same floor. Entered the room, same situation, tv and computer wouldn't work......someone came up, the sensor fell off the tv that controls the remote so that was fixed, but still had to call IT to be able to log into my laptop. Headed down to the rest. and purchased a delicious bbq pork sandwich, huge, and a wonderful vodka and cranberry and headed back up for the Super Bowl. Comfy clean room. The obnoxious room at the other end of the hallway still allowed their kids to run screaming in the hall at 10:45pm but I didn't feel like getting punched, so let it go, hoping maybe another guest would call.

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Bolingbrook

By

2021 十二月 19

platinumelite

Great location and nice staff. The hotel looks to be recently renovated but the need to do the bathroom in the guest rooms

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Great hotel stay away from home

By

2021 十二月 10

Great hotel staff and clean rooms. I would recommend Anyone to stay here. Breakfast and coffee are always a added bonus to start the day off.

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Great place to stay

By

2021 十二月 09

club

If you want to drink don’t plan on getting any drinks at the gas stations close!! Otherwise it was a great place to stay.

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Enjoyed my stay

By

2021 十二月 07

club

The horel was clean and very friendly. The staff is very professional and helpful

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convenient and affordable

By

2021 十二月 07

Close to the interstate, and Toll Way, makes it affordable compared 2 others

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Stay for business

By

2021 十二月 04

Great plaxe to be. Nice staff and great breakdast . .

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