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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 579 reviews
80%
Recommend This Property

Ratings Breakdown

579reviews

  • 5 Stars
    300
  • 4 Stars
    132
  • 3 Stars
    62
  • 2 Stars
    49
  • 1 Stars
    36

Big clean nice rooms and value

By

July 20, 2017

After being on the road 48 hours, we wanted to stay in a Holiday Inn, but most of the area was sold out, we happened to find this location and we drove at 3 am in the morning to check in, with no reservations. I was surprised that front desk staff was there with a happy smile even at those hours, they gave us a great rate and great big rooms. Beds were very confortable, a lot of pillows and big living area, indoor pool, bar and restaurant. A great value for all what we get. I strongly recommended and thanks to the staff for a great stay.

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Pay too much, get too litlle

By

July 19, 2017

club

This hotel needs work. The pool area has chairs with cushions (wet). The food in the restaurant (breakfast) is bland, expensive and small portions. The room air conditioner is loud and turns on/off making sleep difficult. Should be able to have constant fan running. The patio area has large planters with weeds in them, again, cushioned chairs (for outside) no fire pit and trash can always full. Part of fence falling down in patio area. Staff was friendly, but that is about all. One day no room service had to call to get towels exchanged. Not worth the holiday Inn price we paid, should of been Motel 8 prices. Have food allergy and asked one ingredient not be put in food and it was. No towel racks in bathroom, just wooden dusty shelves...trying to be hip and chic without the proper maintenance, failing miserably.

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Fabulous Comfort

By

July 18, 2017

club

Staff was prompt and kind!
Great room :)
Beautiful lobby
Quiet

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Wonderful Place To Stay

By

July 18, 2017

club

If you plan to stay at The Holiday Inn Bolingbrook. You have made an excellent choice. This hotel features a wonderful environment with all the amenities of a luxury hotel.
For business or leisure you will find your stay very pleasant.

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Nice area, nice hotel!

By

July 17, 2017

Place was fine for what we iused it for. Kind of pricy though. I couldn't use points which makes me mad so I had to change hotels to one that would be able to use points for. Not hotels fault about points just bad IHG rules/stipulations.

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Poor bar staff

By

July 14, 2017

You are much better off going outside the Hotel to get your meals.

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Great Stay

By

July 13, 2017

My stay in Bolingbrook was great comfortable beds, very clean facilities all around, the staff at this place was also very nice and engaging.

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Pleasure

By

July 13, 2017

Perfect location, comfortable room. Staff was very accommodating.

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Clean rooms and extremely friendly service

By

July 12, 2017

club

Everything was great from the time we walked in. friendly service. Really clean rooms. Clean bathrooms. We traveled with four kids and got two rooms. We ate dinner at the restaurant and the food was amazing.

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Great Value

By

July 12, 2017

Staff is very helpful and friendly. Hotel is clean. Definitely would stay here again

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Excellent service

By

July 10, 2017

club

Staff in restaurant remembered me after 2 days and knew what I wanted and happily welcomed me in.

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喫煙者対応

By

July 09, 2017

club

喫煙のため、24時間スタッフに断らずとも屋外に出られるのは良かった。
部屋の別途は大きくて、とても寝心地が良い。

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