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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.3

基于 1988 评论
91%
推荐此酒店

Ratings Breakdown

1988评论

  • 5 星级
    1088
  • 4 星级
    613
  • 3 星级
    176
  • 2 星级
    68
  • 1 星级
    43

Pas comme d'habitude mais au même prix!

By

2020 八月 09

Je me rends assez fréquemment à Londres et je descends toujours dans votre hôtel.

Je ne peux pas cacher ma déception sur ma dernière venue.

Je ne comprends pas pourquoi les chambres et linges de chambre ne peuvent être changer comme c'est le cas en temps normal même en période de COVID.
En s'assurant de la non présence du client dans sa chambre cette prestation peut tout à fait être opérée comme d'habitude.
Encore faut-il que le personnel porte les équipements de protection individuel (masque et gants).
Personnellement, je n'avais pas que ça à faire que de passer à la réception tous les jours pour réclamer, des serviettes, du gel douche, qu'on refasse mon lit ou que l'on me remette du café soluble ou du thé!

De plus, et c'est sur ce point que je n'ai pas du tout été satisfait, c'est le petit-déjeuner!
En temps normal, je profite d'un buffet avec sucré salé, une grande diversité de produits, ect....

Et là, pour le même prix, sous prétexte du covid, j'ai eu le droit à un sac comprenant une brique de jus d'orange pas fraiche, un yaourt chaud, une pomme, un croissant sous film sans saveur, et une barre céréale! Même pas un café chaud?!
Le tout pour 17€?!!!!
J'ai donc fini par aller chez Tesco m'acheter du café, et quoi petit-déjeuner convenablement.
Je l'ai un peu mauvaise pour être honnête.

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Trip to :London

By

2020 八月 06

First trip to London during Covid. Very happy with how the hotel dealt with it.

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The kindest staff around

By

2020 八月 06

I stayed here for most of a week and had fantastic experiences. The staff were friendly and welcoming whilst maintaining the health guidelines currently enforced. I would recommend this hotel for anybody.

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Very good hotel

By

2020 八月 05

Perfect location for London visit, well maintained clean hotel. Great staff. NCP carparking beneath hotel.

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Wonderful staff

By

2020 八月 04

platinumelite

Wonderful staff who delivered excellent service that I have been used to at Hoilday inns
Unfortunately no breakfast which was a shame as I look forward to my Hoilday inn breakfast
But all said great location close to the things I want to do in London
Thank you for a great stay
James

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Short break

By

2020 八月 04

This hotel is slightly dated, but location is good,the lack of food was disappointing as I paid an upgrade for breakfast and received a paper bag with a croissant, muffin etc. Staff allowed me to park in the drive but there is no free parking near.

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Pleasantly surprised - Holiday Inn pulling out the stops during Covid19

By

2020 八月 04

The hotel is well positioned for the Tube (Great Portland Street) and Regents Park/London Zoo.

The staff were all very good at their jobs, polite and friendly. Additional hygiene measures were very evident with strict controls on entry to hotel and food delivered to room at no additional cost.

I was dreading four nights in a hotel during the current Pandemic, but Holiday Inn made it a pleasure.

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Comfortable bed and great service

By

2020 八月 01

Good hotel and facilities within the limits of Covid
Good service and attentive staff.

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Dirty and Poor - Terrible Value

By

2020 七月 29

Old blood stains and mould spots on the towels. Room was dirty having not been used for a while but not properly cleaned before use. TV wouldn't work. Neighbour spent most of the nights throughout the week screaming. On bringing this to the staffs attention I was told that she'll probably just stop at some point... breakfast was poor and put on our doors ~5-6 hours before the stated time so chilled items were warm. The sign on the door saying 4* hotel must have been put up in jest for a run down and poor-value establishment.

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HI Regents Park

By

2020 七月 26

platinumelite

Excellent stay during covid restrictions. Friendly staff and very clean rooms

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good stay

By

2020 七月 25

good stay within the lockdown period, staff great and very accomodating....

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A thoroughly great stay

By

2020 七月 24

Nothing too much trouble. I am a carer for a woman with a badly broken arm which we came to get assessed locally so I particularly needed help and assistance in my duties which I received brilliantly thank the staff there please

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