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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1235 reviews
90%
Recommend This Property

Ratings Breakdown

1235reviews

  • 5 Stars
    645
  • 4 Stars
    390
  • 3 Stars
    125
  • 2 Stars
    43
  • 1 Stars
    32

Warm and attentive staff, excellent location

By

25 April 2017

club

Terrific staff made up for an expensive breakfast. Well located hotel a mile from Oxford Street and Regent Street, hundred yards or so Great Portland Street tube and a little further to Regents Park.
This is a fairly old hotel that looks grotty from the outside, but inside it's very very clean, and the staff are extremely attentive and accommodating. Only had breakfast at the hotel which was ruinously expensive (£25!) and decidedly average in quality - drinks are from a coffee machine, all food and drink are self-serve etc. So can't comment on food/drink. But there are an awful lot of coffee chains and restaurants immediately outside on Great Portland Street, and as said, such a short distance from central london.
We didn't have a particularly great room - low floor, looking internally on the other 3 walls of a courtyard - but it was clean and comfortable with adequate room for two, and there was no noticeable noise from neighbouring rooms or residents.
I paid with reward nights, otherwise I think price-wise they're all the same.

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Excellent stay

By

23 April 2017

club

The hotel was brilliant and allowed us to stay for 2 hours extra due to recovery time.

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Great location friendly staff

By

22 April 2017

club

Small but comfy room great location with very little outside noise for central London.

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Great service

By

21 April 2017

club

Very good location, helpful staff, nice room. Bathroom was a little small

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Hope all the light bulbs work

By

21 April 2017

club

Would like to ask that the house keeping to check and make sure that all the light work,

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Holiday Inn Regents Park

By

20 April 2017

club

Great location, short walk to Oxford and Regent streets as well as Regents Park. Walking distance to Hyde Park and Piccadilly Circus or a short tube ride from several nearby tube stations.

Large comfortable rooms.

Only negative was no power outlets near the bedside table to charge cell phones while sleeping and having them close for wake up alarm, calls, etc

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Great Hotel and staff

By

19 April 2017

Very good location close to tube and bus stations and a walking distance from Oxford street, located in a quite street. The staff was very helpful, I have asked to change a room and they did it quickly and verify that the new room suit my needs.
Breakfast is great, from omlets to vegetables and fruits, pastries and bread. Fresh squeezed orange juice to sausages.
I will be happy to come back next time I'm in London, by the time being I recommend every one to visit it.

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Great location and service

By

19 April 2017

platinumelite

Great location, great service however the food menu on both restaurant and room service could be updated / changed more frequently. Staff very attentive.

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Great staff, great location, great accommodation

By

18 April 2017

I always find the staff friendly and helpful from the moment I check in at the front desk. Anil has a great team and knows how to manage them well.
Maria in housekeeping ensures the rooms are in perfect condition for a good nights sleep.
Dimi in the breakfast area provides good service as does Alfonso.
My special thanks goes to Mahindar the chef who cooks great food.
Keep up the good work guys.

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Great exec room

By

17 April 2017

Upgraded on arrival. Always a great breakfast here.

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Good clean room

By

17 April 2017

platinumelite

Great hotel, well priced, friendly staff, good bar and lunch, greeted well on arrival

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Our stay in March

By

13 April 2017

Very good service the staff go the extra mile for you would recommend this to anyone looking to stay here

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