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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4.2

基于 1815 评论
87%
推荐此酒店

Ratings Breakdown

1815评论

  • 5 星级
    919
  • 4 星级
    570
  • 3 星级
    165
  • 2 星级
    97
  • 1 星级
    64

Good hotel

By

2021 七月 03

Would recommend this hotel. Package included legoland and it was very clean, staff helpful and conveniently located for the theme park.

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A decent hotel

By

2021 七月 01

club

It was a good place to go after a great wedding. There was no problem arriving late. the breakfast was good, and the staff very friendly.

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A great place for a family stay close to Legoland

By

2021 六月 30

club

This hotel has a pool which my boys loved almost as much as our day at Legoland.

Everything was easy. No complaints.

It does look pretty bleak as you pull up.

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Great service

By

2021 六月 30

club

Attentive and helpful staff, felt relaxed and safe.

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Maidenhead windsor

By

2021 六月 29

Great staff, decent food/ good burgers! Kids buffet went down well

Family Room ok though abut tight for space. Main bed comfy.

Hotel looks tired and is in need of renovation. Tired looking and noticed damp/peeling paint in places.

Pool great to have

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Lovely friendly helpful staff

By

2021 六月 28

club

Rally enjoyed our two night stay. Lovely well presented meals. Great staff. They even located a missing earring for me. So grateful.

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Lovely hotel would strongly recommend

By

2021 六月 28

club

Lovely friendly staff only negative comment I have is when I called earlier in the day to ask about the swimming pool I was informed it shut at 8pm but no mention of having to book a slot so when I arrived at 6.30pm my children only got 15 minutes in the swimming pool.

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Lovely stay

By

2021 六月 25

We used the hotel as a base to explore some of the lovely sights around Windsor and had a lovely time. It was a last minute decision to stay here after we cancelled another hotel because they had closed their pool and amenities, so this provided the opportunity to relax and chill after our long, hot travels, that we wanted and needed.

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Dissatisfied

By

2021 六月 25

This is a very difficult reflection on this hotel, the hotel, reception staff, the variety of staff working behind the scenes to ensure safety were exceptional, the disappointment is the female catering manager who spoke to myself, my parents in the most aggressive and intimidating manner. No professionalism no customer courtesy in fact she was nothing but a horrid woman. Due to her actions we will not ever stay there again.
We have stayed at this hotel almost ten times previously and due to her we will not return

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Poor customer service

By

2021 六月 23

Staff were more interested in serving the half term families who probably use the hotel occasionally rather than the spire elite customer who has clocked up over 90 stays in the past year….. Ordered room service, contacted later to be told if I wanted food would have to go and collect….too busy!! Sent long email to customer services after my stay - still waiting for a response. Shocking!

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Comfortable stay

By

2021 六月 18

club

Really nice and welcoming place to stay. Kids loved the pool
And the breakfast was one of the best we’ve had

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Clean and comfortable

By

2021 六月 17

A good clean Hotel with parking. The bed was so comfortable i over slept! I was only there for the night so did not eat or enjoy the amenities but they all looked good.

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