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Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
90%
Dieses Hotel empfehlen

Gesamterlebnis

4,2

auf Basis von 427 Bewertungen
90%
Dieses Hotel empfehlen

Ratings Breakdown

427Bewertungen

  • 5 Sterne
    232
  • 4 Sterne
    117
  • 3 Sterne
    41
  • 2 Sterne
    16
  • 1 Sterne
    21

Horrible Two Nights Stay

By

27. Februar 2017

We have been staying at this hotel now for the last 6 years. I can honestly this will now be the last time I be spending anytime at this hotel.
This trip is for business use and able to relax and sleep is essential! Unfortunately this wasn't the case. On arrival we greeted by a friendly reception member. He had given use the room key, we went to 234. We first entered the room and me and my wife have never smelt anything like it. Thankfully we had a bottle of air fresher and it most needed! We couldn't locate the smell which was frustrating and the air fresher was kept on the side in the room for the two day stay! Then onto the sleep. During two night stay, we were introduced to this bizarre noise that kept us walking us up in the middle of the night. It was a sound of some sort of start motor in the loft that was trying to 'start between 00:30-05:30'. As the night got longer, the noise got louder!
Breakfast was another disaster, both days we had to queue and wait for breakfast. Considering it is a buffet breakfast, there should be some sort of amount ready for guests that they are expecting. Toaster didn't unfortunately toast the bread unless you put it through it at 10 times didn't toast the bread. The croissants and the other pastries were stale on both days.
On checking out, I did explain about the the troubles that we had and we offered 1000 bonus points, which means not a lot! With regarding to the noise in the room member of staff asked if it was the 'Wind'. At this point I explained to the member of staff I know the difference between wind and a motor starting. We live on an Island and know what wind sounds like. Was annoyed that we were not offered any money off the bill considering it was a dreadful two night stay.

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Valentine Friday

By

25. Februar 2017

club

Great hotel and facilities but the food needs improvement and also their availability of dietary needs.

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Comfortable bed and great staff attitudes

By

24. Februar 2017

club

The Hypnos mattress is very comfortable giving a good nights sleep. The staff are very attentive and accommodating. Great breakfasts. Thanks.

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very attentive staff.

By

21. Februar 2017

club

All the staff were very welcoming and attentive. Nothing was too much trouble. Would definitely recommend this hotel. Very clean and comfortable. Rooms were not the most modern but nonetheless did not detract from the stay.

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Good hotel

By

21. Februar 2017

Great to see the old school Holiday Inn still exists, little renovation required for sure. But staff was excellent, a little challenge in the bar but resolved without a fuss.

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Great Stay

By

21. Februar 2017

Overall a good experience. Rooms were clean and comfortable had no issues.

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Fantastic Customer Service

By

20. Februar 2017

The customer service at this Holiday Inn is exceptional. There is always a smile and greeting to individuals and nothing is too much trouble for any individual.

The beds are very comfortable with a choice of pillows, "starch white clean" sheets.

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Business say - great staff, good value, awful WiFi

By

20. Februar 2017

club

Clean and modern comfortable room, slept well.

Hotel is a mixed bag appearance, some areas look like a modern Holiday Inn, others look more tired and dated. I.e. bedroom looked latest Holiday Inn standard, but bathroom was dated. Same with the public areas, the lobby looks bright and fresh, but the bar looks dated and tired.

However staff were excellent and attentive, especailly those looking after breakfast service.

Bar food was good quality and reasonable price.

Overall very good value for the price paid.

The only real let down was the WiFi, so slow it was completely unuseable.

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lovely hotel, welcoming staff and beautifully clean

By

17. Februar 2017

club

We were booked in on Feb 14th for a romantic night away and when we arrived were very pleasantly surprised by the look of the Hotel and they Foyer too. The receptionist was very welcoming and consideration had been taken to the fact that we had our dog with us and a larger room had been selected - thank you.
The room was lovely, clean, fresh and well decorated. Unfortunately my partner was taken ill and although we had only been in the Hotel for a matter of minutes we had a trip to the local A

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Comfortable bed and great gym.

By

15. Februar 2017

club

We stayed for 2 nights and loved the room on the second floor. The bed was so comfortable, the wifi was great and the staff were very friendly.
My only criticism was the food... we ordered a Caesar salad without anchovies but it was so dry and tasteless that we didn't order any more food. We enjoyed lunch in the gym next door after a workout and the food there was very good. Next time I will book room only and have breakfast elsewhere.
Room could be improved by having a minibar.

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Business Trip

By

15. Februar 2017

platinumelite

Pleased overall, Room Great, evening meal nice, cooked breakfast nice, bar area nice issues at breakfast that took 15mins to resolve with was a little frustrating.

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overnight stay

By

14. Februar 2017

club

the hotel was very nice but not in a residential area, the rooms were comfortable and the food was good.

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