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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4,1

en fonction de 1809 avis
81%
Recommander cet établissement

Ratings Breakdown

1809avis

  • 5 Étoiles
    905
  • 4 Étoiles
    467
  • 3 Étoiles
    182
  • 2 Étoiles
    144
  • 1 Étoiles
    111

A little disappointing

By

décembre 28, 2021

club

We have been staying here for the last 4 or 5 years when we visit Chicago. I realize the pandemic has hurt quite a few businesses. The hotel just doesn't seem to be as clean as it once was

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Long Business Trip

By

décembre 19, 2021

platinumelite

was a nice place to stay and very close the my work the staff is awesome and always friendly and helpful. Louie bar was an excellent place to hang during the weekend. the only issue would the the wifi connection and you could hear slamming doors all night. i would recommend this place

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Great stay

By

décembre 14, 2021

platinumelite

Any chance I have I stay here. The rooms are very clean and comfortable. The hotel staff is very helpful.

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Room was noisy and falling apart

By

décembre 14, 2021

club

Our room was noisy from the hall, smoke alarm, and vents all night. We could hear the elevators grinding through the vent and a lot of other sounds. The door was sealed all the way around so we could hear everything from the hall. Plus the crack let in a lot of light. That, combined with the illuminated light switch (which bounced of the mirror and reflected everywhere) made it difficult to sleep until we blocked them with towels and tied a sock over the switch. There were butter packets and food wrappers under the bed. The door handle on the bathroom was loose and our cat was locked in from the inside. The y were prompt in assisting us but we were told this happens sometimes. It should never happen. The saftey lock was also broken and would not latch. Extremely disappointing. We did not sleep well.

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Great service

By

décembre 13, 2021

platinumelite

Service and parking while on vacation top notch 5 star security was great. Highly recommend this holiday inn

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Stay

By

décembre 13, 2021

club

Overall my stay was pretty good. I love when staff is professional. It’s great to have a restaurant in the hotel instead of needing to travel after a tired trip. I also enjoyed the little convenient store inside the hotel. It saves from going to a store in the city. The gentleman was very attentive and helpful.

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Not too good

By

décembre 13, 2021

club

Website said shuttle service but there was none. Last I talked to on the phone said I could leave my vehicle in the lot but when I got there nobody knew I needed to do this. I had to make last minute arrangements to leave my vehicle and get to the airport. Not a very good experience

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Outstanding as always - service top notch

By

décembre 08, 2021

Check-in experience was pleasant. Everything from room to rate and breakfast was verified and explained. Restaurant breakfast was delicious and service very expedient. General manager follow-up was a nice touch!

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Cama cómoda y atención muy buena

By

décembre 08, 2021

La atención es muy buena y el lugar limpio, la cama cómoda pero el desayuno no fue variado creo importante regresen a su modalidad anterior

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NO SHUTTLE!

By

décembre 07, 2021

This is the 3rd time I have stayed at this hotel and it was ok. I did not realize on this trip that there was no shuttle to the airport! The website still advertised it. It cost another $50 for a taxi to the airport and back. For less than that price, I could have stayed at a competing hotel with secured parking and suites. However, we checked in after 10:00 pm so had already been charged for the room.

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Comfortable stay - great value

By

décembre 07, 2021

club

All employees were engaging and helpful. Room was clean and check-in and out was easy. Great value.

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Дешево

By

décembre 06, 2021

До центра Чикаго в дневноє время 25 минут. Есть ресторан внизу

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