 Guest Reviews
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81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
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Open Gallery
great staff, check in fast and courteous and restaurant at property
BySENIOR FREQUENT TRAVELER
July 02, 2022
luggage carts not available due to guests keeping them in their rooms. Staff member even went through hotel to get one for us and came back empty handed and apologetic informing non availibilty due to guests not returning their carts.
Upon entry to our room nice, but, bathroom trash had a dirty used "napkin" in trash. YUCK!
business stop
ByAgent 337
June 30, 2022
passing through chicago on business. this was a good central location. Bar Louie on the property made dinner simple. never had to leave the property
Great Last Minute Room
ByAKap5
June 30, 2022
I ended up stuck in Chicago for a night thanks to a train derailment and managed to get a last minute flight out the next morning. A travel buddy messed up the last minute hotel reservations but the staff at the Holiday Inn were super helpful and kind about fixing the problem and getting us rooms for the night. I can’t thank them enough. The room was comfortable and nice, the bar and food were great, and shuttle service to the airport was convenient. Overall a great experience!
Comfortable bed with no frills
BySassypants93
June 28, 2022
The rooms were clean and comfortable. No frills, but no fuss stay
Great Experience
ByAmieT
June 24, 2022
Everyone was very nice to us and our dog! The building is a little dated, but clean and we were comfortable. It was busy, so we had to wait for elevators a few times.The restaurant did not answer their phone so we had to go there to order food, I'm sure they are short staffed. That said, the people were friendly and the drinks and food (dinner and breakfast) were very good!
I would definitely stay here again. The location is great if you want to be away from the craziness of downtown.
Nice place
ByErChek
June 23, 2022
Great location. Clean facilities. Friendly staff.
Okay stay
ByNVA100
June 20, 2022
The hotel lobby was clean. The bar/restaurant was open and seemed lively. As we got off the elevator to our floor, top floor, the hallway ceiling was very low. Made me feel a bit claustrophobic. As we got into the room, it was better. The bathroom entrance was extremely narrow, there was hair on the bathroom counter. The toilet would not flush well at all. Could’ve been because we were on the top floor but doubt that was the reason. The beds were comfortable and the bedding was clean. Didn’t wake up feeling cramped or tired, overall had a good nights rest. Free parking was a plus :)
comfortable bed and great service
ByMt1625
June 17, 2022
Comfortable room, nice bed, good service, good breakfast
Very nice Holiday Inn
Bycathymao
June 16, 2022
We purchased a package of stay and fly. The front desk people are very helpful and friendly. The instructions they gave us are super clear. Thanks.
Poor Restaurant Service and No Folio
ByKlopotek
June 14, 2022
I was there June 1st for the ACP event. Evertime I went to the restaurant for food and drink the poor staff was overloaded resulting in very poor service. The franchise should be terminated asap. Then 14 days after my stay, I still don't have a folio I can submit on my expenses. Are the staff there electronically challenged? What is so difficult about emailing me a copy of my bill? This is unacceptable. You don't even answer the phones. Yesterday an agent promised me they would have the hotel send me my folio. Stilll waiting................
Perfect Option for Airport
Bylizlizzlizzz
June 14, 2022
Awesome service, great value. We loved utilizing the park, sleep, & fly option as we traveled through O'Hare Airport. Thank you for a clean and comfortable stay. We will definitely stay again!
Room nicely clean!
ByMomma not impressed
June 13, 2022
The check in gentleman was not very friendly at all .not very helpful. Didn't give us our breakfast vochers. Really didn't say much at all. Room was nicely cleaned. One bed was to hard. The toilet was wobbly. Pool was not open which is one reason we picked hotel. Hotel was a little pricey for what we got. Food at the restaurant was not the very best . Son got Mac and cheese tasted bad. No flavor. Breakfast was ok. But ordering off the menu tasted better and was hotter.