 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Last night of holiday
Bymalcolm44
December 10, 2019
I had spent 2 weeks in USA. Initially at a central Chicago hotel. We then travelled into Michigan where friends offered us home hospitality. So that we made our return journey a relaxing experience wecstayed at the Holiday Inn near to ORD. Food and accommodation was well up to what we wanted. Plus the shuttle to the airport added to our feeling of a great trip.
Good customer service
ByKiKi
December 09, 2019
They treated me as a spire member and got a good customer service.
Shuttle service not as advertised, unreliable
Byjohnsons72
December 07, 2019
I booked this location because of an meeting I had at Advocate Lutheran General Hospital. The hospital recommended the hotel, and I received a flyer advertising the hotel and stating that the hotel had a shuttle to the hospital available by reservation.
I asked about reserving the shuttle service to the hospital when I checked in. I was told it would not be a problem and all I needed to do was check in with the shuttle staff in the morning a few minutes before I needed to leave. Perfect. In the morning, all the front staff responded as if my request was outrageous and that the hospital was way too far for their shuttle to EVER go there. I was told that they only have shuttle service to the airport, and it would be impossible for them to take me to the hospital. I would have protested more and found the advertisement I was sent promising the service, but I had to hurry and make arrangements for other transportation so I wouldn't be late for my meeting.
Nice room, but absolutely would have stayed elsewhere if not for this promised shuttle service. Created significant undue stress. They need to get everyone who works there on the same page about the services offered and how to access them.
Love it
Byhaguealan
December 05, 2019
Hotel is great with free parking and close to Blue Line and interstate to Chicago.
Stay Nov. 25, 2019
ByViolet
December 04, 2019
Restaurant/bar very noisy in the evening.
Very quiet but didn't sleep well. Room heater blew cold air when not blowing heat. Hard to get the heat just right.
Thanksgiving weekend
ByLogDawg
December 03, 2019
Absolutely fabulous experience residing at the Holiday Inn O’hare.
They steal my deposit money
By
December 02, 2019
The room was in good condition when I left it and my deposit was not returned. It is a robbery that is unacceptable for a business with that name.
Friendly staff
ByAlfo
November 29, 2019
Staff was very friendly and accommodating . Beds and pillows were comfortable
Quiet hotel with good shuttle service
Byviolin84
November 28, 2019
Was in town for USMLE Step 2 CS. The hotel provided shuttle service to the testing center and the airport.
Nice stay
ByCw11
November 28, 2019
Beautiful hotel with delicious restaurant or buffet style breakfast. Large rooms with lots of adequate outlets, big window for light (or black out curtains for sleeping). Loved the different pillows.
I liked this place!
ByDaniel
November 28, 2019
Well, the staff were polite and helpful. The place was clean and I liked the bar and restaurant. Although the dinner was a little bit expensive the breakfast was good.
Comfortable Spot
ByAnne9945
November 27, 2019
This is a comfortable, well-run, clean hotel. Rooms are comfortable and quiet, breakfast is very good.