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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement

Impression générale

4,3

en fonction de 2577 avis
87%
Recommander cet établissement

Ratings Breakdown

2577avis

  • 5 Étoiles
    1622
  • 4 Étoiles
    532
  • 3 Étoiles
    186
  • 2 Étoiles
    116
  • 1 Étoiles
    121

Home away from home

By

juin 29, 2022

During our 11 nights train vacation we stayed in three cities in three different hotels. The check in made us feel special because we were presented with our Platinum options without asking. We found the room in excellent condition. The breakfast was amazing and the smoked sausage was unforgettable. After a day of sightseeing we were surprised to find that our room had been cleaned. This was the only hotel during our vacation that provided cleaning services. We're very satisfied loyal customers.

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Bad hygiene

By

juin 28, 2022

The room’s hygiene was not well. There were multiple stains on the carpet, no fan in the bathroom, the sink would leak from the side and get on the floor, balcony was dirty, and elevators where dirty.

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Great location! Hotel staff is exceptional

By

juin 28, 2022

This hotel is a must stay in New Orleans. The hotel staff treated me very well and my room was spotless. Hotel is a must stay

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Great staff and location

By

juin 26, 2022

The location of the hotel central and closest to what we needed. The staff was extremely pleasant! Bathroom needed major updates. Forgot something and room and was never recovered. Wish this was handled better!

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Bed wasn't too comfortable

By

juin 26, 2022

The pool was closed and we were not aware. I had my daughters with me and they were looking forward to some pool time. Knowing up front would have given me time to think of what to do instead. The beds are not the best and we had some trouble sleeping.

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Comfortable

By

juin 23, 2022

Very good hotel I would recommend staying here again

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Great location!

By

juin 22, 2022

Very nice location walking distance of a lot of things to do. The restaurants breakfast was really good parking was a decently priced. Very clean parking garage was clean also.

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what

By

juin 19, 2022

Bed was comfy and I enjoyed my stay. Rooms could have been a little cheaper. But over all a good stay. I would return to this property if the need arises.

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Overall ,staff great-some disappointment

By

juin 09, 2022

We were unaware of the hotel being under construction,which included the pool. This was booked over the phone and the pool was to be a big part of our big birthday weekend. No one told us that. I see it’s on the website but we did not book it on line. Very unhappy about this. Staff was great as were the housekeepers.

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Excellent room!

By

juin 08, 2022

Everyone and everything was great and I really enjoyed my stay with my class of 97 friends we had such a lovely time there.. The customer service peoples where awesome and friendly! Thank you IHG for excellent rooms and customer service!

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Comfortable beds

By

juin 05, 2022

I liked the hotel and the hotel room and the room was real clean and I liked the bed I slept in as well and my food was great as well

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Everything was great

By

juin 04, 2022

Everything was great. I enjoy my stay. The atmosphere was little dry but something I could look past.

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