 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement
Impression générale 4,3
87%
Recommander cet établissement
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Home away from home
ByBuffaloJoMo
juin 29, 2022
During our 11 nights train vacation we stayed in three cities in three different hotels. The check in made us feel special because we were presented with our Platinum options without asking. We found the room in excellent condition. The breakfast was amazing and the smoked sausage was unforgettable. After a day of sightseeing we were surprised to find that our room had been cleaned. This was the only hotel during our vacation that provided cleaning services. We're very satisfied loyal customers.
Bad hygiene
ByShaniaaa
juin 28, 2022
The room’s hygiene was not well. There were multiple stains on the carpet, no fan in the bathroom, the sink would leak from the side and get on the floor, balcony was dirty, and elevators where dirty.
Great location! Hotel staff is exceptional
ByCbranham
juin 28, 2022
This hotel is a must stay in New Orleans. The hotel staff treated me very well and my room was spotless. Hotel is a must stay
Great staff and location
ByLayCo
juin 26, 2022
The location of the hotel central and closest to what we needed. The staff was extremely pleasant! Bathroom needed major updates. Forgot something and room and was never recovered. Wish this was handled better!
Bed wasn't too comfortable
Byaralyz55
juin 26, 2022
The pool was closed and we were not aware. I had my daughters with me and they were looking forward to some pool time. Knowing up front would have given me time to think of what to do instead. The beds are not the best and we had some trouble sleeping.
Comfortable
ByNewtty1
juin 23, 2022
Very good hotel I would recommend staying here again
Great location!
ByCakeb
juin 22, 2022
Very nice location walking distance of a lot of things to do. The restaurants breakfast was really good parking was a decently priced. Very clean parking garage was clean also.
what
Bybbeeoo
juin 19, 2022
Bed was comfy and I enjoyed my stay. Rooms could have been a little cheaper. But over all a good stay. I would return to this property if the need arises.
Overall ,staff great-some disappointment
ByBSL5
juin 09, 2022
We were unaware of the hotel being under construction,which included the pool. This was booked over the phone and the pool was to be a big part of our big birthday weekend. No one told us that. I see it’s on the website but we did not book it on line. Very unhappy about this. Staff was great as were the housekeepers.
Excellent room!
BySheka M
juin 08, 2022
Everyone and everything was great and I really enjoyed my stay with my class of 97 friends we had such a lovely time there.. The customer service peoples where awesome and friendly! Thank you IHG for excellent rooms and customer service!
Comfortable beds
By
juin 05, 2022
I liked the hotel and the hotel room and the room was real clean and I liked the bed I slept in as well and my food was great as well
Everything was great
ByKen Huston
juin 04, 2022
Everything was great. I enjoy my stay. The atmosphere was little dry but something I could look past.