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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1502 reviews
88%
Recommend This Property

Ratings Breakdown

1502reviews

  • 5 Stars
    936
  • 4 Stars
    319
  • 3 Stars
    112
  • 2 Stars
    69
  • 1 Stars
    66

Unhappy about billing practices

By

October 19, 2018

club

They charged me well in advance of my stay for the room. Then they put a $30/night charge on my credit card that takes time to release after my stay. I've never had any hotel do either of those things anywhere else I stayed ever.

Looks like they are getting their billing practices from the airlines.

Also, while I was sitting in the lounge one of the cleaning staff came right up to the table in front of where I was sitting, sprayed windex on it and started cleaning it. Why did they have to clean that table at that moment? It wasn't dirty and I wasn't using it for anything, but I don't want to be sitting with someone spraying windex right in front of me.

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