 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement
Impression générale 4,3
90%
Recommander cet établissement
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Ouvrir la galerie
enjoyable stay
Bysuzi 60
juillet 04, 2022
good location room was clean and comfortable received a warm welcome on check in great breakfast good service
Fab staff, fab breakfast but poor bed!
ByNettyFar50
juillet 04, 2022
You really need to update your beds, they are only double in size and very uncomfortable too. Car park is a faff with it being across the road on the adjacent multi-storey car park and on the top level, to which the lift doesn’t reach so you either need to go up some stairs or outside on the car park ramp.
Very good hotel
ByPSM1875
juillet 03, 2022
Stayed Friday night for a visit to Lytham Music Festival via train from Preston Station. Recently refurbished room, central location, free on-site parking, good room rate, very comfortable bed, quiet room despite location,
Poor receptiom
BySeanston
juillet 03, 2022
I explained earlier, we were not treated correctly as a family and the attitude of the staff members at reception was unacceptable.
She should have customer care skills taught to her and if not then she should not be at the reception. All other staff were fine.
Project Manager
ByAYMANTWJ
juillet 03, 2022
Not bad except two things:
1- Overall AC’s at hotel need to be fixed
2- The matrix for my room was very bad and they need some experts to check all rooms to make sure it’s cover the customer needs
City Centre hotel
ByBhavT
juillet 02, 2022
A decent city centre hotel with some car parking
Mini gym available(you must obtain a key card from reception as the door is locked)
Good size bar and area for meeting up with people for a drink
We didn't eat here as the menu for us was standard hotel grub
Staff friendly and helpful
Sadly not the hotel it used to be
ByTessie07
juin 29, 2022
We have stayed here many, many times but are unlikely to return. This used to be a really nice, clean hotel but it needs a carpet washer and someone to check daily what needs done. Dining area had cushions with stains. On arrival we were told the option of points or a welcome drink was no longer offered despite having spent the previous two nights in a Hotel Indigo where it was. The person on reception said they would give us points but it was like they were doing us a favour and we should be grateful. Also tried to charge us for three nights when the first night’s deposit was already paid and wanted a card authorisation of £100 per night. Hotel Indigo only asked for £100 authorisation for a two night stay. Very disappointed as this hotel has always been our first choice in Preston. Did raise cleanliness at check out and staff apologised but the dirt was obvious so no reason it was not addressed. If you do stay don’t take any of the rooms below the gym as it gets noisy
Happy Customer
ByNS2112
juin 24, 2022
Warm friendly staff always happy to help a credit to the hotel and brand
HI Preston
ByRoyES
juin 07, 2022
We always enjoy our stay at the Holiday Inn Preston,
Good clean rooms, nice breakfast. The staff are always very pleasant and efficient, especially auntie Jean in the restaurant.
Looking forward to next time
Bad car parking experience
ByLutonman
mai 09, 2022
Really quite angry, stayed for 2 nights here and booked car into the hotel system, yet after getting home received two parking fines of £100 each. Their system cannot be checked afterwards apparently and so you have to go to the bother of appealing.
There is very limited parking here and if you cannot park at the hotel then you have to go around the one way system to get back to the multi-storey opposite.
Hotel otherwise was okay.
Lovely stay
ByMelly04
avril 23, 2022
Highly recommend Holiday Inn Preston. On one of our nights there were 150 children with parents staying. Staff went out of their way to ensure we were not inconvenienced by offering us breakfast in bed, the menu we wanted, even though they weren't cooking that night and even a change of room if we wanted it.. All staff so friendly and accommodating. Will definitely stay again.
Great hotel
ByMick0071
avril 14, 2022
Nice hotel. Great hotel bar. Great value for money. Very friendly and pleasant staff. I would fully recommend.