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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement

Impression générale

4,3

en fonction de 1366 avis
90%
Recommander cet établissement

Ratings Breakdown

1366avis

  • 5 Étoiles
    783
  • 4 Étoiles
    390
  • 3 Étoiles
    103
  • 2 Étoiles
    49
  • 1 Étoiles
    41

enjoyable stay

By

juillet 04, 2022

good location room was clean and comfortable received a warm welcome on check in great breakfast good service

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Fab staff, fab breakfast but poor bed!

By

juillet 04, 2022

You really need to update your beds, they are only double in size and very uncomfortable too. Car park is a faff with it being across the road on the adjacent multi-storey car park and on the top level, to which the lift doesn’t reach so you either need to go up some stairs or outside on the car park ramp.

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Very good hotel

By

juillet 03, 2022

Stayed Friday night for a visit to Lytham Music Festival via train from Preston Station. Recently refurbished room, central location, free on-site parking, good room rate, very comfortable bed, quiet room despite location,

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Poor receptiom

By

juillet 03, 2022

I explained earlier, we were not treated correctly as a family and the attitude of the staff members at reception was unacceptable.
She should have customer care skills taught to her and if not then she should not be at the reception. All other staff were fine.

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Project Manager

By

juillet 03, 2022

Not bad except two things:
1- Overall AC’s at hotel need to be fixed
2- The matrix for my room was very bad and they need some experts to check all rooms to make sure it’s cover the customer needs

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City Centre hotel

By

juillet 02, 2022

A decent city centre hotel with some car parking
Mini gym available(you must obtain a key card from reception as the door is locked)
Good size bar and area for meeting up with people for a drink
We didn't eat here as the menu for us was standard hotel grub
Staff friendly and helpful

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Sadly not the hotel it used to be

By

juin 29, 2022

We have stayed here many, many times but are unlikely to return. This used to be a really nice, clean hotel but it needs a carpet washer and someone to check daily what needs done. Dining area had cushions with stains. On arrival we were told the option of points or a welcome drink was no longer offered despite having spent the previous two nights in a Hotel Indigo where it was. The person on reception said they would give us points but it was like they were doing us a favour and we should be grateful. Also tried to charge us for three nights when the first night’s deposit was already paid and wanted a card authorisation of £100 per night. Hotel Indigo only asked for £100 authorisation for a two night stay. Very disappointed as this hotel has always been our first choice in Preston. Did raise cleanliness at check out and staff apologised but the dirt was obvious so no reason it was not addressed. If you do stay don’t take any of the rooms below the gym as it gets noisy

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Happy Customer

By

juin 24, 2022

Warm friendly staff always happy to help a credit to the hotel and brand

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HI Preston

By

juin 07, 2022

platinumelite

We always enjoy our stay at the Holiday Inn Preston,
Good clean rooms, nice breakfast. The staff are always very pleasant and efficient, especially auntie Jean in the restaurant.
Looking forward to next time

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Bad car parking experience

By

mai 09, 2022

club

Really quite angry, stayed for 2 nights here and booked car into the hotel system, yet after getting home received two parking fines of £100 each. Their system cannot be checked afterwards apparently and so you have to go to the bother of appealing.
There is very limited parking here and if you cannot park at the hotel then you have to go around the one way system to get back to the multi-storey opposite.
Hotel otherwise was okay.

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Lovely stay

By

avril 23, 2022

club

Highly recommend Holiday Inn Preston. On one of our nights there were 150 children with parents staying. Staff went out of their way to ensure we were not inconvenienced by offering us breakfast in bed, the menu we wanted, even though they weren't cooking that night and even a change of room if we wanted it.. All staff so friendly and accommodating. Will definitely stay again.

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Great hotel

By

avril 14, 2022

club

Nice hotel. Great hotel bar. Great value for money. Very friendly and pleasant staff. I would fully recommend.

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