 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
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Open Gallery
Eye Doc
ByUsman
January 26, 2021
Clean, comfortable room but limited and very tight parking.
Holiday Inn Preston
ByBeauitspot
January 25, 2021
Very clean, friendly staff, great delicious breakfast delivered to your room at requested time.
Great systems in place to reduce the transmission of COVID
Excellent stay
ByJade
January 18, 2021
Very impressed with the room the staff an Great standard maintained through out the hotel
Experience
ByMarkus
January 18, 2021
the receptionist on duty was outstanding in her delievery of information regards Covid restrictions also making you feel special and safe 1st class delivery.
The lady taking the order for food and beverages was polite understanding and apologetic at the cost of the wine.
Friendly and helpful staff
ByRich
January 18, 2021
Could improve specials menu, sometimes the specials are amazing, occasionally disappointing. Maybe focus on making every special something to look forward to.
Parking is also difficult.
Generally as good as I expected.
ByVeron
January 17, 2021
No problem with the general stay which was as I expected. My room was smaller than I expected and I was pleasantly surprised o discover a bath. My only real gripe was that my breakfast order was incorrect as I had requested cereal and got none.
Very helpful and friendly staff
ByTony
January 13, 2021
Very good service, food was good, in room dining only at this time. Ideal location for my purpose.
Very pleased with my stay
ByTim36
January 11, 2021
I have been staying here for 9 weeks now and I have been very happy with everything. The staff are very friendly and sort any issue out straight away. Nothing is to much trouble for them. Feel very welcomed when coming and going.
My only criticism would be the food is a little on the expensive side. It is good food but just a little more than I expected
Covid Review
ByJonGee
January 11, 2021
The hotel has been updated which was nice. Rooms are nice and fresh though the heating was a little suspect- radiators not coping with size of the room.
Staff excellent and food good
Great breakfast, modern rooms.
ByJames
January 10, 2021
The room was modern and clean. The water was as hot as you like ... ideal for a soak in the bath! Breakfast was extensive in its offering and all very good! Staff were all very helpful and friendly.
Poor freezing experience
Bymarigo
January 08, 2021
Terirble experience
2 sleepless nights due to poor room conditions with regards to wellbeing. The room was freezing cold during the first night and it was attempted to be resolved with a portable small heater. The next night the problem sourced from the aircon unit which was emitting loud bangs at random time during the night. Once the reception was advised it was demeed that the solution was to restart the unit by maintanance. This still did not resolve the issue and I was kept awake all night!
Terrible experience overall
Great staff
ByDog1
December 27, 2020
The staff did a great job in making customers comfortable during the trying times and restrictions. Appreciate the friendly smiles and hard working employees.