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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 742 reviews
89%
Recommend This Property

Ratings Breakdown

742reviews

  • 5 Stars
    465
  • 4 Stars
    160
  • 3 Stars
    52
  • 2 Stars
    41
  • 1 Stars
    24

Great customer Service

By

15 October 2021

Super sweet people, quiet, clean and replenished rooms.

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Great service

By

13 October 2021

club

Employees were so nice! All employees we encountered were so nice and helpful.

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Excelente servicio

By

08 October 2021

Todo muy limpio solo poner toallas de acuerdo al numero de personas

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Daughter's Birthday Weekend

By

06 October 2021

We went to Houston to bring my daughter for her 7th birthday. The lady at the front desk upgraded our room to a suite. She was so nice and made sure we had a perfect birthday weekend.

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Friendly and quiet

By

04 October 2021

club

My stay was good, the check in process was fast and friendly. The hotel is in a good and quit location. Fast access to the major highway.

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Comfortable bed

By

02 October 2021

No one stayed at front desk. Had to find them. No food service. Basically you have people there that don’t care or it’s company's problem.

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Comfortable bed

By

30 September 2021

Good service from arrival till departure. Room was clean and beds were comfortable.

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Staff

By

28 September 2021

club

The staff was tremendous and so accomodating to my husband and I. So friendly. Helpful

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Cozy bed, great breakfast

By

21 September 2021

club

Enjoyed our stay. Room was cold bed was perfect. Bathrooms were clean and breakfast was great.

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Awesome place!

By

20 September 2021

Emily Parson is a wonderful person. Helped me with 4 rooms
for my family in town for my sisters funeral.
She was awesome and I will always return when in Houston.

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Poor Experience

By

15 September 2021

We booked a double, but only singles were available.

The room and hotel were dirty.

The air conditioning did not work.

Only one channel on tv was available.

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Everything was good but the time of breakfast

By

11 September 2021

Everything was good except breakfast I guess I was to early for it

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