 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Open Gallery
Great staff in the restaurant, comfortable bed
ByChele99
18 May 2022
Check in was very easy. Nice staff at the desk. In the morning with talking to the chef at the restaurant and a manager, the manager suggested to become an IHG rewards member. I was not aware of this when I checked in.
Horrible stay
ByApril3883
02 May 2022
The only good part about my stay was that I was able to check in early. My room was dirty and still had old juice bottles on the floor. The lamps where dusty and dirty and the lighting was very dim. The shower whistled when I was using it. And it was a squeaking sound was heard throughout the weekend. The Keurig in the room had dust on the inside. And had black stuff floating around in the cup. I stayed here a few years ago and loved it. This time was horrible and I would not recommend.
Mold in my room and unfriendly desk attendant
ByNichole73
03 March 2022
I spoke with Margo (i believe that was her name) a few days after my stay and her customer service was exemplary; wishing she was the attendant that checked me in/out on Friday. There WAS mold in the room and that was disgusting, but it was the lack of care and concern that the front desk attendant showed that really made me feel very unimportant. Didnt apologize and didnt offer to move me to another room. THANK GOD I called at the right time this morning and spoke with the right person who did everything she could to show her apologies for a horrible experience. Thanks Margo!
Rooms Have Maintenance Issues
ByTraveler
17 December 2021
Had to change rooms 3 times to find one that smelled OK and everything worked properly.
Superb staff
ByBrunny
02 December 2021
Staff was super accommodating, friendly from check in to checkout. Clean comfortable room.
Overall A Good Place
ByMatt
26 November 2021
If you are in a standard room, you will enjoy your stay.
Stayed here now twice, plan to stay here regularly
ByChuck
26 November 2021
Perfect for our business connections in Baltimore area
Average stay
ByRon B
21 November 2021
Average stay but hard to see out the windows. Very dirty!
Top notch service and comfortable bed
ByBrendan23
21 November 2021
Superb customer service, in particular by Dwayne at the front desk and Will at the restaurant. With the large numbers of people in the lobby and restaurant area I am not sure how they did it.
Excellent
ByRobert
17 November 2021
Very professional staff and the room was clean. I would definitely stay at this hotel again and recommend it as a safe and clean hotel.
One of the best
ByCutie0512
16 November 2021
Overall experience was great, room was spacious, bathroom was lovely in the king suite/spa suite bed was comfortable and we had standard pillows (not the small ones that need extra pillow for comfort). Only down fall was the temperature control. Ac unit wasn't blowing cold air running in stuffy room.
Great hotel in the Baltimore/DC area
ByToddc
15 November 2021
Very nice facility, everything works (HVAC, hot water, etc). Comfortable and clean rooms and beds. Bring your phone charger because the lamps do not have USB sockets like some other hotel chains.
Great restaurant too. The Citrus Salmon was especially tastey.
There are a few picnic tables on the back side of the hotel under some trees for a nice quite break to enjoy the solitude or enjoy a cigar.
Will stay here again if travels take me back to that area.