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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1764 reviews
91%
Recommend This Property

Ratings Breakdown

1764reviews

  • 5 Stars
    942
  • 4 Stars
    555
  • 3 Stars
    152
  • 2 Stars
    71
  • 1 Stars
    44

Not a pleasant stay

By

20 October 2017

Receiptionisf not friendly, room was too small, room not v clean. Only good point is location - v close to Russel square station.

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Good location

By

19 October 2017

The hotel is in a good location. Some rooms are on the small side but I had one of the larger ones. The bed was very comfortable, but the bathroom a little tired and in need of a refurbishment.

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Poor bed

By

18 October 2017

platinumelite

Hotel is very well presented but the sleeping arrangements are well below par as the mattress and pillows are very poor quality.

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Bloomsbury综合感觉

By

17 October 2017

club

酒店综合还行吧,最大的优势是在地铁口、市中心,实在是非常方便。装修不算特别陈旧,但是也不算特别新。设施就有点差了,Wifi一般般,没有自动贩卖机。但是员工服务还不错。

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Nice hotel

By

15 October 2017

Nice staff and conveniently located near the tube and buses. Beds were too soft for my taste and rooms are small for the cost - but that’s London.

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Good location and value for money

By

10 October 2017

A nice hotel with friendly and helpful staff. So near to shopping centre and Russel underground. Close proximity to UCL.

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Good stay

By

09 October 2017

club

Best thing was the receptionist lovely service. Down side no shower gel in the room and a bit noisy

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Beautiful room very comfortable

By

08 October 2017

club

Superb room,impeccable service enjoyed my stay albeit alone for a Hospital stay at UCLH,so convenient xx

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good location,good service

By

07 October 2017

Good location,good service,arranged to check in at 10:00 AM,easy to arrive in every where,.

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Clean friendly experience

By

06 October 2017

Helpful staff, clean accommodation, convenient location,

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Continues to be a comfortable hotel

By

05 October 2017

platinumelite

Have stayed at this hotel on a number of occasions. It remains a good provider in the area. Staff are friendly and it is nice to meet staff who have been at the hotel for a number of years. Based on my experience during this visit, I will stay here in the future.

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Excellent hôtel !

By

05 October 2017

club

Je recommande cet hôtel en plein Londres, tout près d'une station de métro. Le personnel est aux petits soins, le petit-déjeuner est impeccable.

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