 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
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Open Gallery
Reception
ByCharles
April 26, 2021
The staff knew me by name, and offered me the opportunity to suggest any improvements
Good Value
Bytinytina515
April 26, 2021
Although the room was small it was perfectly adequate for our 1 night stay. Receptionist very welcoming. Room service was excellent and although food was very basic it was tasty and very well presented. Overall very satisfied and would certainly stay here again.
Comfortable Bed and very helpful staff
ByPenelope
April 18, 2021
Very helpful staff always willing to go the extra mile.
Clean comfortable rooms. Would definitely recommend but can you please provide more comfortable pillows! Very small and lumpy.
Bring your own if you can.
Otherwise a great and pleasant stay
Clean
ByIvor Pasty
April 12, 2021
Smart hotel with good breakfast and friendly staff
Great
ByZico
April 07, 2021
Just a pity that there were no international TV channels, only a couple i think.
10/10
BySandy
April 07, 2021
Highly recommend this hotel.
First it’s location for Central London is superb. Short walk to Russell Square underground with Euston/St Pancras International
Up for treatment at UCLH
ByJulie
April 03, 2021
The hotel was amazingly friendly and helpful through our stay. The room was adapted well for my disabled needs. The beds I really really wanted to take one of them home with me. So comfortable.
Peaceful stay
ByZYX321
April 01, 2021
Easy stay at comfortable and well run hotel, in great part of London.
Business stay
ByMatt
April 01, 2021
Good hotel in good location, staff very friendly, rooms could do with a referb.
Comfortable experience
ByGray
March 31, 2021
I had a pleasant and comfortable experience considering that we are in a national lockdown.
Providing an essential service
ByCeepeebee
March 28, 2021
Firstly, our many stays at this hotel have enabled my friend to have the hospital treatment she needs for her serious illness: she could not have coped with a daily commute to London. The hotel is providing an essential service for her in these difficult times. We appreciate that food choice is understandably limited because the hotel is not able to provide its usual offering. It has become a comforting 'home from home' for my friend and is playing a valuable part in her wellbeing. All members of staff are always incredibly kind and helpful. We cannot praise you enough. Thank you everyone.
Comfortable and very clean
Byness
March 25, 2021
Great service as always. Staff were really helpful