 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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Fresh, clean and safe
BySMAC12
01 February 2021
Fabulous facility, this is our 3rd time using this location on our trips back home to Louisville. I even left some clothes in the closet and they are mailing them back to me.
Great stay
ByGma!
20 January 2021
Everything was great, only issue was not much water pressure for the shower.
comfortable bed and good service
ByCashew
16 January 2021
The room was very comfortable with everything we needed. The breakfast was very good.
Reliable airport transportation
ByK849
12 January 2021
Reliable airport transportation. Very clean and quiet
Satisfied
ByJaybug
11 January 2021
Very welcoming and comforting only problem was trouble with WiFi but it was still great !!
My stay
ByPharmdee
10 January 2021
Nice hotel and you can leave your car and fly out.
Comfort
ByLschwart
25 December 2020
Everything was fine with day something happened with the two right
Poor customer service
ByShayster80
22 December 2020
I'm very disappointed in the treatment of the staff at this property. Holiday inn. 6535 Paramount Park Drive Louisville Kentucky 40213.
I had already been staying at the property for 3 days when I went to pay they suddenly changed they're procedure and policies on me. I had a reservation made went to pay the bill and was told I had to have a 250 deposit. I was talked to poorly and I was confused how this suddenly happened. No one ever explained why I feel like I was labeled and stereo typed as I am not all fancy and things. I will never step foot in this property. Terrible customer service
Updated rooms, quiet
ByDude
19 December 2020
Will stay again. Very quiet and comfortable rooms with extremely friendly staff.
Reliable, reasonable, restful.
ByBill
01 December 2020
Nice place, no surprises, amazing bed and sheets. Safe and friendly.
Great Stay
ByNone
19 November 2020
Would LOVE to have had better water pressure!! TV remote had to be standing directly in front of the television to turn on and off
Great night's sleep
BySue 49
19 November 2020
From the time of arrival until departure everything was great. I was exhausted from traveling all day and could not have asked for better accommodations. Bed was so comfortable - pillows were exceptional - I slept all night and woke up refreshed and ready to complete my trip.