Rated 4.0 out of 5 by 188
Rated 5.0 out of 5.0 by Pineapplemama No one at the front dest
OK..this really griped me..the clerks ( mostly evening shift) sit back in a room behind the front desk.....no greetings to guest..those getting off the elevator. Etc.
Mike at the front desk was great....friendly..the gal well...hummmml
April 19, 2015
Rated 2.0 out of 5.0 by Charley11 Plastic Bed Covers Unsatisfactory
Your decision to completely encase your box-springs and mattresses makes your beds totally uncomfortable. I will not speculate on your motives but I can tell you that anyone that needs a cooler room will not be comfortable on your mattresses. The reason is that your pads between the sheet and the plastic are too thin and skin on plastic with only a sheet in between tends to elicit sweat.
I have stayed in hotels for over 40 years and I have NEVER seen a hotel do this.
You were my favorite hotel in Louisville because of your excellent staff, your great sports bar and your previously comfortable beds.
I am sorry to say that because of the plastic on the beds, I will no longer stay in your hotel.
April 15, 2015
Rated 5.0 out of 5.0 by Little Rick Comfortable bed and great service.
I loved the bed and pillows to bad I could not take them home. The breakfast the next morning was also very good not to mention the staff.
April 14, 2015
Rated 4.0 out of 5.0 by JLyogi Great Hotel, Bad previous guest!
I stay at this hotel a lot and the staff is always excellent and helpful. Rooms are always clean and comfortable. Included breakfast buffet is nice and convienent.
On this stay some guest before me had been smoking. I could smell the smoke in the hallway as soon as I got off the elevator and it was worse in my room. It was after midnight, and I was too tired to try to change rooms, so I just lived with the smell for the 1 night.
The elevators are always a little slow, but on this morning they were worse. It was taking extremely long for the elevtors to arrive when called and than it would stop on every floor going up or down. I was having some difficulty with my car, so I had to go up and down several times. I finally started using the steps, even though I was on the 6th floor (room 605). I checked out about noon and there was maintenance being performed on the elevators.
I've stayed at ths hotel enough to know that these complaints are uncommon and I plan to continue to stay here and will continue to recommend this hotel.
April 13, 2015
Rated 5.0 out of 5.0 by dolly54 Comfortable bed and great location
This location has easy access to freeway and airport as well as restaurants and shopping is a short distance away. The beds and pillows are comfortable and there is great lighting in the bathroom.The closet had ample room for storage of clothes.The lobby was immaculate.The breakfast buffet had an excellent assortment of hot and cold food and waiter/waitresses were attentive to our needs.
April 10, 2015
Rated 5.0 out of 5.0 by Theo B Comfortable room and hospitable staff
This was a very convenient location right off a major interchange on I 65. The room was very comfortable and a good value.
April 7, 2015
Rated 3.0 out of 5.0 by TBRU Hairy stay
Bathroom sink and some of the "fresh" towels were full of hair. Rest ok.
April 7, 2015
Rated 5.0 out of 5.0 by Jimbo28 Pleasant Stay!
We enjoyed our stay at this Holiday Inn very much. The staff was very helpful and friendly. We arrived by auto at 1:15 pm and was surprised to learn that our room was available. Staff also gave us good tips on best way to attend MATS show at fairgrounds. Complimentary breakfast was excellent with a full menu. Staff was helpful and provided a full cup of coffee and friendly conversation. Early opening allowed us to get to our first meeting at convention with time to spare which was only a few mile away. We would definitely stay at this Louisville hotel again!
March 31, 2015