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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 938 reviews
74%
Recommend This Property

Ratings Breakdown

938reviews

  • 5 Stars
    388
  • 4 Stars
    254
  • 3 Stars
    116
  • 2 Stars
    99
  • 1 Stars
    81

Cold customer

By

13 November 2019

Wasn’t pleased to be honest and ruined a first date for me :(

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Excellent hotel and value for money

By

12 November 2019

Staff were great and very helpful . Much to my deghlight on arrival was upgraded to excutive suit which was nice as it had robes and slippers
Room was lovely . The breakfast in this hotel is excellent great choice and quality of food is good

Overall excellent hotel for the price of room its definetley value for money

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Not quite in Manchester

By

09 November 2019

Good evening meeting new people as part of a VIP experience

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Nice stay

By

08 November 2019

club

Simple clean tidy hotel and great food. Good service and excellent staff.

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Convenient location

By

07 November 2019

club

We used this hotel as it was within walking distance of the Etihad stadium and had easy access for trams to city centre. Front desk staff very helpful and the room was extremely comfortable, only slight criticism was mould on the shower curtain which was reported but did not get changed.

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Usual high grade Holiday Inn

By

07 November 2019

Standards always very high and good value too
Executive rooms are very good dimensions and little road noise

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Worst hotel i have ever stayed in

By

06 November 2019

Dirty rooms, we were put in a disabled room (we are not disabled). No service at all, tried to call front of house numerous times, no answer.

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Business Trip

By

05 November 2019

Unbelievable noise during the night causes by setting up of conference room above my room from 1am to 3am

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Good exp job

By

05 November 2019

A much recommended, all staff was very friendly

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AVERAGE SERVICE

By

04 November 2019

NOT AT ALL MEET THE EXPECTATION. AC WAS NOT WORKING AND I CHANGED THE ROOM IN BETWEEN MY STAY.

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OK - but had a smoke smelling room

By

01 November 2019

The hotel is fine. The staff are friendly - the room was clean. The food in the bar OK. One problem - I was allocated a smoke smelling room. I should have changed straight away but it didn't seem too bad. When I was bothered it was too late. I did raise it at the desk in the morning and the staff apologised and made a note to resolve this. Which was good.

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Business Trip

By

30 October 2019

club

Would not recommend as a four-star hotel. If it has been a three-star then my opinion would be different.

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