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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 742 reviews
83%
Recommend This Property

Ratings Breakdown

742reviews

  • 5 Stars
    339
  • 4 Stars
    220
  • 3 Stars
    98
  • 2 Stars
    45
  • 1 Stars
    40

Comfortable stay delivering all I needed

By

19 September 2017

platinumelite

We booked the hotel via the app as it was clear we would not make the long trip home in one go. We arrived just after midnight to a warm greeting. The reception arranged a quick drink from the bar despite it being closed which was greatly appreciated. Room was clean and tidy and slept well. Check was swift, friendly and efficient. All in all exactly as I would expect from a Holiday Inn.

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Friendly and attentive staff

By

18 September 2017

club

Great overnight experience at the hotel. Easy booking in and special mention to the front desk team who were very friendly and helpful. So nice after a hectic day to have a swim before dinner. Room was good, wi-fi excellent and breakfast above average for this type of hotel. Am so pleased that we stayed at the Holiday Inn Stoke on Trent and will definitely return next time I visit the area.

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Friendly helpful staff

By

16 September 2017

platinumelite

Staff very friendly and welcoming nothing was too much trouble, hotel was busy but they still made time to make me feel welcome

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Lovely stay

By

14 September 2017

club

Had a lovely relaxing stay here the rooms where clean comfy spacious even with 4 of us and the breakfast was a great start to the day.

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Bucket List

By

11 September 2017

My wife took my Mother in Law on a 2 Month Vacation in England and Scotland. The hotel Staff are very friendly, my wife is hard to please but have not heard any complaints from her. They are currently traveling in Scotland and will be back in this same hotel in two weeks to finish their vacation. No complaints from my wife means excellent service.

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Stoke on Trent

By

09 September 2017

club

Service excellent! Food and bar service good! Room nice and comfortable! Location couldn't be better so close to junction 15!

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Less warm for the jacuzzi. It was too hot

By

06 September 2017

club

Too hot jacuzzi...steam was inside the changing room..i cant use it because i cant see my kids outside playjng jn the swimmjng pool

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Good overnight stay

By

06 September 2017

Excellent stopover place on way south from Scotland

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Comfortable bed and nice evening meal

By

04 September 2017

club

Comfortable bed, quiet room, quick check in and out.
Evening meal we only had starters and puds. We loved the salmon pate, meatballs and chocolate brownie and pot pudding. Worth visiting the restaurant just for the pud!

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Leisure stay

By

02 September 2017

The hotel is good and in a convenient location. The room needs some draws or shelves.
At breakfast there was nonfresh fruit and no bread rolls.

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Modern hotel, great location to M6.

By

01 September 2017

platinumelite

Attentive front desk staff, comfortable rooms, breakfast OK. Great location just off M6.

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Very clean

By

31 August 2017

Excellent staff in all hotel departments. Professional, helpful

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