Holiday Inn Rome - Eur Parco Dei Medici

Dear Rosslar, Thank you for your comments on your recent stay with us. We are pleased to know that you did enjoy your stay and that our services were comfortable and efficient. Hope to welcome back very soon! With kind regards Roberta S. Assistant to the General Manager

Dear Anonymous, Thank you for your review on our hotel, we are delighted you had a great stay with us. Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have full attention whilst with us. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Kind regards Roberta S. Assistant to the General Manager

Dear Miyanjee, Thank you for your review. It is most disappointing to read you received a less than satisfactory level of service from our staff. We can assure you that your experience is not indicative of our usual high standards when it comes to service. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly. Despite your disappointment we do hope you will return to stay with us again at some future date when you can be assured of our very best attention. With kind regards Roberta S. Assistant to the General Manager

Gentile Massimo1965, E' sempre un piacere leggere commenti da clienti che come lei ci scelgono con entusiasmo e contenti di aspettarsi ciò che desiderano da un albergo a 4 stelle come il nostro. Grazie ancora per la fiducia. A presto ! Con i nostri migliori saluti Roberta S. Assistente del Direttore Generale

Dear Anonymous, Thank you for your review. We really appreciate your comments and hope to welcome you again. With kind regards Roberta S. Assistant to the General Manager

Gentile toto73, La ringraziamo per aver condiviso con noi la sua opinione in merito al soggiorno presso il nostro hotel. Siamo lieti che i nostri servizi siano stati di suo gradimento e che la sua valutazione sia stata a 4 stelle. Al piacere di averla nuovamente come nostro ospite, le inviamo i nostri migliori saluti. Roberta S. Assistente del Direttore Generale

Dear Bruco, Thank you for your comments. We are pleased to learn that your stay has been great and that you had a very good and comfortable relaxing time. Hope to welcome you again in our hotel. With kind regards Roberta S. Assistant to the General Manager

Dear Tomas999, We appreciate your feedback regarding our property. We strive every day to create special experiences to our guests and I am truly sorry we did not manage this for your stay. It is most disappointing to read you received a less than satisfactory level of service. We can assure you that your experience is not indicative of our usual high standards when it comes to service. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly. Despite your disappointment we do hope you will return to stay with us again at some future date when you can be assured of our very best attention. With kind regards Roberta S. Assistant to the General Manager

Estimado mariobb, Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Roberta S. Assistant to the General Manager

Dear Anonymous, Thank you for your review. We do apologize if some of the services did not meet your expectations. Had you contacted the Maitre d'Hotel for the restaurant services, he would have made every effort to assist you. I will share your comments with the management team to ensure that this issue is addressed accordingly. Thank you again for your contribution. Hope to welcome you again as one of our best guests. With kind regards Roberta S. Assistant to the General Manager

Dear amq2, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. As for the prices, you can choose your breakfast from the buffet or for single item. Had you contacted the Maitre d'Hotel, he would have assist you during your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. With kind regards Roberta S. Assistant to the General Manager

Gentile Lady016, La ringraziamo per aver condiviso con noi la sua opinione inerente il suo recente soggiorno presso il nostro hotel. Siamo lieti che abbia trovato gradevole l'hotel e la ringraziamo per i suggerimenti sulla pulizia e il personale in sala. Cerchiamo di offrire il massimo dell'ospitalità e del comfort ai nostri clienti ma sicuramente con il vostro aiuto riusciremo a fare sempre meglio e ad individuare aree che possono essere migliorate. Al piacere di averla nuovamente come nostra gradita ospite, le inviamo i nostri migliori saluti. Roberta S. Assistente del Direttore Generale