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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 841 reviews
83%
Recommend This Property

Ratings Breakdown

841reviews

  • 5 Stars
    416
  • 4 Stars
    220
  • 3 Stars
    89
  • 2 Stars
    60
  • 1 Stars
    56

Staff should be more courteous

By

29 April 2017

club

There is always long queue at the front desk. They do not even acknowledge the guests and not accommodative to the requests particularly if you have booked through different websites.

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Very clean and comfortable

By

27 April 2017

club

Very nice property in a convenient location. An easy walk to nearby shopping and restaurants. Bar Louie is located in the hotel and was great for breakfast and lunch. Would stay again!!

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Exceptional service!

By

27 April 2017

I had a great stay here while in town for a seminar. Angie at the front desk was amazing! All the staff was very friendly and attentive. The room was comfortable and met all my needs. I would definitely recommend this hotel.

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Great Service

By

25 April 2017

club

Local was fantastic, close to downtown Chicago- spacious room and friendly staff

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Great service!

By

24 April 2017

club

We were planning to shop around the area and this hotel was in the heart of it. The front desk was friendly and the hotel looked impressive in the lobby even if it's not a new hotel. The swimming was big enough for our kids to enjoy and the hot tub was really nice as well for us adults. The breakfast was very satisfying.

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Skokie location

By

22 April 2017

club

Good location to meet our needs. This survey is to long.

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The most incredible staff

By

20 April 2017

The hotel was clean, the staff was amazing ... most accommodating hotel .

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IHG parking was nice, good value room

By

20 April 2017

club

The IHG parking was really convenient and this hotel was satisfactory

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Lovely friendly service

By

20 April 2017

club

I enjoyed my stay and the location was good near stores and restaurants.

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Lots of rest

By

17 April 2017

club

I was able to catch up on a lot of sleep. The bed was very comfortable.

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Great service

By

13 April 2017

Thanks to Amy and the team of front desk staff for always making my stay great

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All Great

By

11 April 2017

club

All Great. Everything was great I have stayed here many times, if I did not like it I would stay somewhere else

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