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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 884 reviews
83%
Recommend This Property

Ratings Breakdown

884reviews

  • 5 Stars
    433
  • 4 Stars
    235
  • 3 Stars
    96
  • 2 Stars
    61
  • 1 Stars
    59

Good value and location

By

June 21, 2017

club

Our stay was great -- the front desk could use some more help in getting people checked in. Some of the people in our very large party weren't able to get their room until well after the posted 3pm check-in time.
It's a large hotel that has undergone renovations/additions and I wish we had been told that our room was in the "old" block which meant that we had the ac unit in our room....noisy for me but nothing that some earplugs couldn't take care of. Loved the bed and pillows/towels and the room was very spacious and clean. Bar Louie is a great place to hang out, the Sunday brunch was good enough but could definitely stay open past 10:30 in my opinion.
The staff seemed eager to please.

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Worst hotel in many years.

By

June 19, 2017

I asked for a quiet room and was told I had been given one.
I was next to the front door room 103. Every time the doors opened and closed it made noise like a van door opening.
I phoned the front desk and was told there was no other room in the hotel.
In the morning they asked why I had not asked to be moved. There were other open rooms.
I was told the would credit 5000 points to make up for the room. To date they have not done that.

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Work

By

June 16, 2017

club

I was here for business. Enjoyed the stay. Great place to be at. Had a good time

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Friendly staff and great service

By

June 15, 2017

club

Overall, we had a positive experience at the Holiday Inn Express in Skokie. For a weekend with the Cubs playing in town, thebrates were very reasonable. Staff was very friendly to us.

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Average room

By

June 15, 2017

Hotel appears to have an old and new side. My room in the old side was very dated. The hotel bar experience with lunch and drinks was very good. Very helpful staff.

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Okay Place, I guess

By

June 15, 2017

club

The rooms need remodeling, you can hear everything your neighbor is doing (including breathing!), and I had three towels with yellow/brown stains on them. The beds were super comfy though, and the staff was very nice and helpful.

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Bartender

By

June 15, 2017

club

I greatly appreciate the treatment and service given by far female bartender. She was truly above average in her services and personality.

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Brand highjacked

By

June 15, 2017

club

Not like a Holiday Inn at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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very nice room and extremely clean

By

June 14, 2017

club

Had a short but nice stay at this hotel. It was very clean and the staff was very nice. My only complaint was in pricing. I thought it was expensive for it's location. I will be staying at a less expensive option for my next stay in the area in September.

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Great Stay

By

June 12, 2017

club

Highly recommend this facility. Staff was great. bed and pillows extremely comfortable. Lobby and commons resembles a higher end hotel. Great value. enjoyed our stay. Would highly recommend for Wrigley Field visitors (6 mi-25 min's)

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Idk....

By

June 10, 2017

club

The hotel is very nice. Very pretty and quiet. The gentleman we encountered when checking in was nice at first... we were paying cash but he still needed a card for incidentals. So he swiped the card for $50 and "it didn't go through" so my husband went outside to call the bank to figure it all out. While he was outside, the employee swiped the card again for $25 and that one went through. So I get the room key and we take our stuff up to the room. My husband checks his app for the bank and it's says the Holiday Inn had 2 pending transactions, 1 for $25 and 1 for $50. When we go downstairs to ask, the gentleman acted completely dumbfounded and kept repeating "I don't know." And "wow that's really weird."
We asked for a manager just to figure it out and there was "no manger available" so we let it be and hoped the pending transactions would go away since we didn't break anything or order room service. Well the $25 one did go away but the $50 still hasn't and when we called to resolve the issue, we hung up on, twice.

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Great service

By

June 07, 2017

club

I was impressed by the elements of Indian culture that were were made self evident by decorating themes. We went to to the restaurant and enjoyed a complimentary cup of coffee because we arrived early

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