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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 2549 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2549お客様レビュー

  • 5 スター
    1458
  • 4 スター
    759
  • 3 スター
    184
  • 2 スター
    81
  • 1 スター
    67

Clean and comfortable

By

10月 18, 2021

I chose this airport because if it’s proximity to the airport as I was just making a connection in London and didn’t plan to visit. I didn’t expect much but was pleasantly surprised by how clean and spacious the rooms were and how cheerful and helpful the staff were (in spite of how busy it was). The restaurant was also a nice respite with great food. All in all the hotel met my needs and was a pleasant place to stay.

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Night before our holiday

By

10月 16, 2021

platinumelite

It is a great feeling that we are able to go on holiday again. We needed to find a convenient safe hotel close to Gatwick Airport as we travelled a long distance for an early morning flight the next day. We particularly liked to location and the fact that long stay parking was on site.
The staff were extremely friendly and accommodating. The CV19 safety measures in place made us feel confident we had made the right choice of venue.
Well done to all involved

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Great location with great service

By

10月 10, 2021

Excellent location for airport and access to M23/M25. Comfortable and clean rooms, good parking facilities. Helpful and friendly staff will make your stay a home from home.

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Holiday inn Gatwick

By

10月 10, 2021

club

Excellent service from beginning to end. Nothing to much for staff. Food perfect. Will be staying again.

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Great hotel

By

10月 03, 2021

club

Most friendly staff I've encountered in a hotel.
I felt vaulued as a customer.

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Generally good all round

By

9月 27, 2021

Convenient for the airport and plenty of parking. Efficient check in. Room was fine but there are signs that maintenance is lacking. The safe in my room didn't work and the bathroom door has either dropped or been soaked at some point and swelled as it rubs badly on the floor. I'll continue to use the hotel and give it a recommendation but hope that the hotel can get on top of the maintenance issues.

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Amazing service

By

9月 27, 2021

club

Very polite staff which always asked if I am okay. Also the receptionist wished me luck on my night shift which was appreciated. The lady which served me dinner at the buffet was really nice and always made sure to give me more than enough food. Also I usually get woken up a lot when I stay in hotels by neighbours and house keeping but I didn’t once here which I was really happy about as I work nights.

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Hard lumpy bed and no breakfast

By

9月 26, 2021

The room was tired, the bed was awful, the bathroom was basic. That's the good news. The bad news was that they stopped serving breakfast at 9an and didn't tell us.... at an airport hotel!

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Overnight staying

By

9月 26, 2021

club

Great service, had a great night's sleep. We liked the the buffet option.

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All round pleasant stay

By

9月 23, 2021

Friendly welcome, very helpful efficient staff. Room and bed comfortable, breakfast first class.

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Very short stay, lovely clean rooms

By

9月 23, 2021

Stayed with family for one night at the end of a short stay further south, due to very early flight from Gatwick Airport the following morning.
Efficient check in, very clean rooms

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Hotel Stay

By

9月 20, 2021

We stayed mid Sept 2021.
My wife & myself, were extremely impressed with the cleanliness of our room (Covid is a big worry) the room was spotless.

Great service from the team as well.

Will defiantly stay again.

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